Job Description

A Restaurant Waitress is responsible for delivering excellent customer service by taking orders, serving food and beverages, and ensuring guest satisfaction throughout their dining experience. The role requires good communication skills, a positive attitude, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

Greet guests warmly and escort them to their tables. Present menus and provide detailed information on food and beverage items. Take accurate food and drink orders and relay them to the kitchen and bar staff. Serve food and beverages promptly and professionally. Check on guests frequently to ensure they are satisfied with their meals. Handle guest queries, concerns, and special requests politely. Maintain table settings and ensure cleanliness of dining areas. Process billing, handle cash/card transactions, and provide receipts. Follow hygiene and safety standards as per restaurant policies. Coordinate with kitchen staff, supervisors, and other team members for smooth operations. Upsell menu items, promotions, and special dishes when appropriate. Ensure all closing duties are completed, including cleaning, restocking, and organizing the service area.

Skills & Qualifications:

Previous experience as a waitress/waiter preferred (but not mandatory). Excellent communication and interpersonal skills. Ability to multitask and stay calm under pressure. Good teamwork and customer service orientation. Basic knowledge of food safety and hygiene. Flexibility to work in shifts, weekends, and holidays. Neat and professional appearance.
Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?13,000.00 per month

Benefits:

Food provided
Work Location: In person