Job Description

Job Title:

Restaurant Manager

Location:

Tony's Kitchen, Kacheripady, Ernakulam

Department:

Food & Beverage Operations

Reports to:

Owner

Job Summary:

The

Restaurant Manager

at Tony's Kitchen will be responsible for overseeing daily operations, ensuring a seamless guest experience, and optimizing overall efficiency. You will lead the team, manage staff schedules, control inventory, maintain quality standards, and drive profitability. This role requires hands-on leadership, strong problem-solving skills, and a deep understanding of restaurant operations.

Key Responsibilities: Operations Management:

Oversee day-to-day restaurant operations, ensuring efficiency and smooth service flow. Supervise kitchen and front-of-house teams to maintain service quality. Ensure all food and beverages meet the restaurant's high standards. Develop and implement operational policies to enhance workflow and guest experience. Monitor compliance with health, safety, and hygiene regulations.

Guest Experience & Service Excellence:

Ensure exceptional customer service and resolve guest complaints professionally. Engage with guests to gather feedback and improve dining experiences. Implement strategies to enhance customer retention and satisfaction.

Staff Management & Training:

Recruit, train, and mentor staff to uphold service and operational standards. Create staff schedules to ensure optimal coverage during peak hours. Foster a positive, motivated work environment and encourage teamwork.

Financial & Inventory Control:

Manage daily cash flow, billing, and financial transactions. Monitor cost of goods sold (COGS), labor costs, and overall profitability. Oversee inventory management, supplier relations, and stock control. Identify opportunities to improve efficiency and reduce waste.

Marketing & Business Growth:

Collaborate on promotional campaigns to increase footfall and revenue. Leverage social media and customer engagement strategies to enhance brand presence. Identify trends and implement innovative dining experiences.

Reporting & Administration:

Track daily sales, expenses, and performance metrics. Prepare reports on revenue, operational efficiency, and customer feedback. Ensure compliance with local food safety and business regulations.

Requirements:Education & Experience:

Bachelor's degree in Hospitality Management or related field (preferred). Minimum

3-5 years

of experience in a restaurant management role. Strong knowledge of F&B operations, inventory management, and cost control.

Skills & Attributes:

Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to multitask and handle high-pressure situations. Strong problem-solving and decision-making skills. Familiarity with POS systems and restaurant financials.

Job Type:

Full-time

Benefits:

Competitive salary based on experience Staff meals Accommodation
Job Types: Full-time, Permanent

Pay: ₹28,000.00 - ₹30,000.00 per month

Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred) Restaurant management: 1 year (Preferred)
Language:

English and Malayalam (Preferred)
Location:

Chittoor, Kochi, Kerala (Preferred)
Work Location: In person