DESIGNATION OUTLET MANAGER REPORTING TO AREA MANAGER EXPERIENCE REQUIRED 6+ Years Experience into QSR/ Restaurants with Team Handling preferred The ideal candidate has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of \'TEAM\' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor. Roles and Responsibilities \xef\x82\xb7To conduct the briefs of the team members at the commencement of the shift \xef\x82\xb7To supervise and guide the team members in performing their work \xef\x82\xb7To actively support the team members during busy hours \xef\x82\xb7To plan and prepare the action plan for handling busy operations time. \xef\x82\xb7To check with the kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly \xef\x82\xb7To check the table set up, cleanliness, and AC temperature at the commencement of \xef\x82\xb7shift \xef\x82\xb7To keep the service stations well equipped with an adequate number of cutlery, crockery, water jugs, napkins, etc. \xef\x82\xb7To promote and upsell the special menus and services \xef\x82\xb7To check the uniforms and grooming standards of the team members of the restaurant \xef\x82\xb7To check the restaurant set up at the commencement of the shift \xef\x82\xb7To check the restaurant\'s cleanliness and hygiene \xef\x82\xb7Coordinate daily Front of the House and Back of the House restaurant operations \xef\x82\xb7Deliver superior service and maximize customer satisfaction \xef\x82\xb7Respond efficiently and accurately to customer complaints \xef\x82\xb7Regularly review product quality and research new vendors \xef\x82\xb7Organize and supervise shifts \xef\x82\xb7Appraise staff performance and provide feedback to improve productivity \xef\x82\xb7Estimate future needs for goods, kitchen utensils, and cleaning products \xef\x82\xb7Ensure compliance with sanitation and safety regulations \xef\x82\xb7Manage the restaurant\'s good image and suggest ways to improve it \xef\x82\xb7Control operational costs and identify measures to cut waste \xef\x82\xb7Create detailed reports on weekly, monthly, and annual revenues and expenses \xef\x82\xb7Promote the brand in the local community through word-of-mouth and restaurant events \xef\x82\xb7Recommend ways to reach a broader audience (e.g. discounts and social media ads) \xef\x82\xb7Train new and current employees on proper customer service practices \xef\x82\xb7Implement policies and protocols that will maintain future restaurant operations \xef\x82\xb7To coordinate with Front Office, Kitchen, etc. regarding special events and execution of the same \xef\x82\xb7To maintain the inventory of all the items of the restaurant and to report the shortage \xef\x82\xb7or loss of the items if any \xef\x82\xb7To take feedback about customer satisfaction levels and to compile the guest \xef\x82\xb7history regarding their preferences, special requirements, etc. \xef\x82\xb7To approve the store\'s requisitions of the various items required at the restaurant \xef\x82\xb7To comply with all health and safety regulations \xef\x82\xb7To maintain log book and to make necessary entries for further prompt action \xef\x82\xb7To approve leaves of the team members \xef\x82\xb7To prepare the duty roster of the team members of the restaurant To conduct the training for team members as per the training calendar Job Types: Full-time, Permanent Salary: \xe2\x82\xb925,000.00 - \xe2\x82\xb935,000.00 per month Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus
• Shift allowance
• Yearly bonus

Work Location: In person Speak with the employer
+91 8667206030