Job Description

Operations Management

Ensure smooth daily operations of the restaurant. Monitor dining area, kitchen, and cleanliness standards. Maintain high standards of food quality, presentation, and service. Enforce compliance with health, safety, and sanitation regulations.

Staff Management

Recruit, train, schedule, and supervise restaurant staff. Conduct regular performance evaluations and staff meetings. Foster a positive and productive work environment. Handle conflict resolution and disciplinary actions when necessary.

Customer Service

Greet and interact with guests to ensure satisfaction. Handle customer complaints and feedback promptly and professionally. Implement strategies to improve customer satisfaction and loyalty.

Financial Management

Manage daily cash flow, inventory, and budgets. Monitor sales and expenses to ensure profitability. Prepare financial reports, cost controls, and forecasts. Authorize purchases and maintain vendor relationships.

Marketing & Promotions

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Implement local marketing initiatives and promotions.

Collaborate with marketing teams for brand campaigns. Analyze market trends and customer feedback for improvement.

Requirements:

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Education: Degree or diploma in hospitality management or related field preferred.

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Experience: 8-10 years of experience in restaurant or hospitality management.

Skills:

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Strong leadership and communication skills

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Excellent problem-solving abilities

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Customer service-oriented approach

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Financial acumen and proficiency in restaurant management software (e.g., Pet Pooja systems)

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Ability to work under pressure and handle high-volume operations.

Job Types: Full-time, Permanent

Pay: ?36,000.00 - ?40,000.00 per month

Benefits:

Food provided
Work Location: In person