Job Description

Key Responsibilities:

Guest Service:

Greet, seat, and bid farewell to guests; answer menu questions; offer recommendations (upselling); handle complaints; and ensure prompt, courteous service.

Staff Supervision:

Lead, train, and schedule servers; assign tasks; monitor service quality; and ensure adherence to standards and procedures.

Operations Management:

Oversee table settings, coordinate with kitchen/bar, manage reservations, handle billing, and ensure cleanliness and safety.

Menu & Product Knowledge:

Maintain expert knowledge of food, beverages, and presentation standards.

Problem Solving:

Address unexpected guest needs and resolve issues tactfully and efficiently.

Essential Skills & Qualifications:

Strong communication, leadership, and interpersonal skills. Excellent customer service and multitasking abilities. Knowledge of F&B service, health/safety, and hotel policies. Ability to work calmly under pressure and train new staff.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Food provided Health insurance Paid sick time Provident Fund
Work Location: In person