\xe2\x97\x8f Service Excellence: Oversee and ensure the highest standards of service in both the fine dining restaurant and banquet areas. Lead by example to deliver a refined and personalized dining experience. \xe2\x97\x8f Guest Interaction: Interact with guests in a professional and engaging manner, anticipating their needs and providing assistance. Address any guest concerns or requests promptly and courteously. \xe2\x97\x8f Fine Dining Operations: Coordinate and manage the flow of service in the fine dining restaurant. Supervise the dining room staff, including servers and support staff, to ensure a smooth and efficient service. \xe2\x97\x8f Banquet Coordination: Collaborate with event planners and banquet staff to execute flawless banquet events. Coordinate with kitchen and service teams to ensure all aspects of events are seamlessly executed. \xe2\x97\x8f Training and Development: Provide training and guidance to restaurant and banquet staff on service standards, etiquette, and customer interaction. Foster a positive and professional team environment. \xe2\x97\x8f Quality Control: Ensure the presentation and quality of food and beverages meet the highest standards. Conduct regular inspections of table setups, service areas, and overall ambiance. \xe2\x97\x8f Team Collaboration: Work closely with kitchen staff, servers, and support staff to ensure effective communication and coordination. Collaborate with management to address any operational challenges. \xe2\x97\x8f Guest Reservations: Manage guest reservations, including assigning tables and coordinating with the reservation team to accommodate special requests. \xe2\x97\x8f Up-selling and Revenue Generation: Proactively suggest menu items and upsell offerings to enhance the guest experience. Contribute to revenue generation through effective sales techniques. Skills & Experience: \xe2\x97\x8f Proven experience as a Captain/ Senior Steward or similar role in fine dining restaurants and banquet settings. \xe2\x97\x8f Exceptional customer service and interpersonal skills. \xe2\x97\x8f Leadership abilities with a calm and composed demeanor. \xe2\x97\x8f Detail-oriented with excellent organizational skills. \xe2\x97\x8f Familiarity with fine dining service protocols and banquet event coordination. \xe2\x97\x8f Ability to work under pressure and handle challenging situations with professionalism. \xe2\x97\x8f Flexibility to work evenings, weekends, and holidays. Education: Degree in Hospitality Management or a related field is preferred. Year of Experience:2-3 Years Job Type: Full-time Salary: \xe2\x82\xb99,116.61 - \xe2\x82\xb926,142.74 per month Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Ability to Commute:

• Powai, Mumbai, Maharashtra (Required)

Ability to Relocate:

• Powai, Mumbai, Maharashtra: Relocate before starting work (Required)

Work Location: In person Speak with the employer
+91 09324929207