Job Description

About us Shivers Garden Restaurant is a small business in North Goa. Our work environment includes:

• Modern office setting
• Food provided
• Always greet and welcome guests promptly in a warm and friendly manner.
• Always thank and give fond farewell to guests conveying anticipation for their next visit.
• Assist guest with table reservation.
• Assist guest while seating.
• Ensure guest are serviced within specified time.
• Has a good knowledge of menuand presentation standards.
• Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
• Able to answer any questions regarding menu and assist with menu selections.
• Able to anticipate any unexpected guest need and reacts promptly and tactfully.
• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
• Serve food coursesand beverages to guests.
• Settables according to type of event and service standards.
• Record transaction/ orders in Point of Sales systems at the time of order.
• Communicatewith the kitchen regarding any menu questions, the length of wait and product availability.
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Check with guests to ensure satisfaction with each food course and beverages.
• Responsible for clearing, collecting and returning food and beverage items to proper area.
• Maintain cleanliness of work areas, china, glass, etc. throughout the shift.
• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.
• Present accurate final bill to guest and process payment.
• Perform shift closing on the Point of sales terminal and tally cash and creditcard settlements.
• Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
• Ensures that hotelbrand standards and SOP\'s are consistently implemented.
• Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.
• Completes the daily responsibilities that are set for each individual shift.
• Complete closing duties, including restocking items, turning off lights, etc.
• Conducts monthly inventorychecks on all operating equipment and supplies.
• Take an active role in coachingand developing junior staff.
• Any other duties related to food and beverage service assigned by the manager.

Prerequisites: Good command in both spoken and written English. Should have pleasing personality. Excellent guest service skill. Good knowledge of food and beverage service. Job Type: Full-time Salary: \xe2\x82\xb916,000.00 - \xe2\x82\xb922,000.00 per month Benefits:

• Food provided

Schedule:

• Rotational shift

Ability to commute/relocate:

• North Goa, Goa: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have any family sickness or problem that may interfere with your work efficiency?
• Do you have knowledge of classic cocktails?
• Do you have knowledge of wines?
• Do you have knowledge of about Sushi?
• Do you know Thai food?
• Have you done your management course?
• Have you done your internship and job training?
• What is your current package?
• Do you have knowledge of Chinese food such as Dimsums, Bao and Indo Chinese?
• Do you suffer from any sickness or addcition that may hamper your work performance?

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Food service: 5 years (Required)

Language:

• English (Required)

Work Location: In person