Job Description

A restaurant captain is a key member of a restaurant's service team, responsible for overseeing dining room operations and ensuring a positive guest experience. They supervise waitstaff, manage guest interactions, coordinate with the kitchen, and maintain service standards. YouTube +3Here's a more detailed breakdown:Key Responsibilities:

Supervising and Training Staff:

Restaurant captains manage and guide the waitstaff, ensuring smooth service and adherence to restaurant procedures. They may also be involved in training new employees.

Guest Service:

They are responsible for greeting guests, addressing their needs, and resolving any issues or complaints to ensure guest satisfaction according to Indeed.

Coordination with Kitchen:

They relay orders accurately to the kitchen and bar staff, and ensure timely delivery of food and beverages.

Maintaining Service Standards:

Restaurant captains ensure the dining area is clean, organized, and well-stocked, and that service procedures are followed consistently.

Inventory Management:

They may assist with monitoring inventory levels and placing orders for food and beverage supplies according to Expertia AI.

Handling Reservations and Seating:

They may manage reservations and seating arrangements according to Expertia AI.

Promoting a Positive Work Environment:

They foster teamwork and communication among the service staff.
Essential Skills:

Customer Service:

Excellent communication, problem-solving, and conflict-resolution skills according to Indeed.

Leadership:

Ability to motivate and guide a team.

Organizational Skills:

Managing reservations, coordinating with the kitchen, and maintaining service standards.

Product Knowledge:

Familiarity with menus, ingredients, and restaurant procedures.

Physical Stamina:

Restaurant work can be physically demanding.

Positive Attitude:

A positive and engaging demeanor is crucial for guest interaction.
Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person