Job Description

Guest services

: Greet guests warmly, assist with seating, answer menu questions, and ensure prompt, professional service throughout their meal. They are also responsible for building rapport to encourage repeat business and collecting feedback.

Staff supervision and training

: Supervise, train, and motivate servers and other dining room staff. This includes preparing staff schedules, conducting pre-shift meetings, and ensuring adherence to hotel and restaurant policies.

Operations management

: Oversee daily operations, such as managing reservations, coordinating table assignments, and ensuring smooth service flow by communicating with the kitchen.

Quality control

: Maintain high standards for cleanliness and presentation of the dining area, including tables, tableware, and linen. They also ensure compliance with health and safety regulations.

Problem-solving

: Handle and resolve guest complaints and issues promptly and effectively. They are empowered to handle problems on their own and may need to consult management when necessary.

Sales and promotion

: Upsell menu
Job Type: Full-time

Pay: ?10,000.00 - ?20,000.00 per month

Benefits:

Food provided Health insurance Provident Fund
Work Location: In person