A restaurant captain, also known as a hotel captain, manages the dining experience in a restaurant. Their responsibilities include:
Customer service
: Greeting guests, ensuring their satisfaction, and providing exceptional service
Staff management
: Training and managing restaurant staff
Kitchen coordination
: Communicating with the kitchen about menu questions, wait times, and product availability
Inventory
: Maintaining inventory and ensuring cleanliness
Service standards
: Recommending and implementing food and beverage service standards
Duty roster
: Organizing the duty roster for service staff
Cost control
: Controlling costs
A restaurant captain should have excellent communication and customer service skills, and be able to stay calm and professional in high-pressure situations. They should also be knowledgeable about the restaurant's menu and offerings.
Job Type: Permanent
Pay: Up to ?22,000.00 per month
Work Location: In person
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