Job Description

Job Summary:

The Restaurant Captain is responsible for supervising the restaurant floor, coordinating the service team, and ensuring a high level of guest satisfaction. The role involves taking orders, ensuring timely service, and leading the service staff to deliver a smooth dining experience.

Key Responsibilities:

Greet and welcome guests in a courteous and professional manner Assign tables and manage reservations/waitlists Take orders accurately and relay them to kitchen and bar staff Supervise and support waiters and stewards during service Ensure all food and beverages are served as per standard operating procedures Handle guest queries, requests, and complaints efficiently Check table settings, cleanliness, and overall restaurant ambiance Ensure team members follow grooming and service standards Train and guide new service staff as required Monitor inventory of service equipment and coordinate with relevant departments Ensure billing and payment processes are handled smoothly

Skills and Qualifications:

Minimum 2-4 years of experience in restaurant or hotel service Excellent communication and interpersonal skills Good knowledge of food and beverage service standards Leadership qualities and team management skills Ability to multitask and work under pressure Proficiency in using POS systems High level of personal grooming and hygiene

Physical Requirements:

Ability to stand and walk for long hours Able to carry trays, plates, and other service equipment Flexible to work in shifts, weekends, and holidays
Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

Day shift
Work Location: In person