Reservation Executive
Year New Delhi, Delhi, India
Job Description
Job Information
Industry
Work Experience
4-5 years
Salary
20000-25000
City
New Delhi
State/Province
Delhi
Country
India
Zip/Postal Code
110060
About us
EllBee Hotels is a chain of boutique art hotels.
Hotel Locations - Rishikesh & Mussoorie
Corporate Office - New Delhi
We pride ourselves on providing high-quality services, luxurious accommodation and memorable experiences for our guests.
Reservation Executive - The core responsibility is to make guests feel welcome and assist them through a hassle-free reservation process.
Handling and managing reservations process through various communication platforms- Ensuring all information about reservations are appropriately taken and entered into the system
- Help maximise room sales by upselling to a higher category
- Maintain and update all room reservation transactions, room availabilities
- Handle group bookings
- Check arrival list for next day arrival bookings
- Updating bookings as No Shows at platforms with pay at hotel bookings
- Work closely with Front Office
- Provide support to guests regarding their booking queries
- Respond to guest reviews
- Consistently offer exceptional, friendly, engaging and quality services to guests
- Maximise the sales and room occupancy rates
- Perform any other duties as assigned by management
Requirements
- Holds a Graduate/Hotel Management Degree
- 4+ Years of experience in a similar field is required
- Strong interpersonal and problem-solving abilities
- Fluency in English
- Computer Skills
Benefits
Opportunity to develop your talent and grow beyond your experiences.
Be part of a Dynamic, Young & Enthusiastic Team.
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Job Detail
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Job IdJD2906324
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNew Delhi, Delhi, India
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EducationNot mentioned
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ExperienceYear