Job Description

Customer service

: Answering customer questions and providing assistance, including helping customers get the experience they want

Taking reservations

: Making reservations online or over the phone, and inputting reservation details into the hotel's system

Promoting hotel services

: Promoting hotel deals, services, and special offers to guests

Processing payments

: Processing payments and completing customer records

Preparing for arrivals and departures

: Preparing for the day's arrivals to ensure guest satisfaction, and reviewing the day's departures to ensure proper billing

Assisting with group billing

: Assisting with setting up and confirming group billing profiles

Coordinating room blocks

: Coordinating room blocks with housekeeping for early arrivals, VIP arrivals, and special cleaning requests
Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Food provided Paid sick time Provident Fund
Experience:

total work: 1 year (Preferred)
Work Location: In person