Job Description

The Global Nielsen Media Client Service & Sales team provides modern and effective services that meet client needs quicker, while giving Nielsen more control over how we service our clients. We will create capacity to elevate the work we do with clients to focus on market impact and business growth. We are at the forefront of customer experience and become an agent of change as we embrace automation to navigate the complex needs of our industry and continue to be the industry leader

ABOUT THIS JOB

We won’t say we can predict the future, but our team of Market Research Analysts gets pretty close.This role combines data analysis and client consultation from the start, with plenty of room for growth.You find the stories behind scatter plots and help clients determine which products to launch. Your insights will influence decisions for some of today’s leading global companies.

ROLE DETAILS

• Maintain a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.
• Enable fulfilment of client deliverables
• Questionnaire preparation / Information area coverage as per proposal
• Fielding of the same
• Analysis Plan; Analysis and Interpretation
• Presentation of findings
• Understand and implement all internal processes.
• Serve as primary contact to junior level client contacts on ad-hoc analyses and understand and respond to questions on content, basic data issues/questions, report generation, etc.
• Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards.
• Assist in sales activities in conjunction with senior staff in terms of preparation of proposal and credential presentations.
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc. and perform quality checks on all reports for alignment to request, accuracy and correctness.
• Developing effective working relationships with customers (existing and new) through regular meetings and identify and obtain further sales and business development opportunities
• Responding to customer needs or queries and managing the sales process from opportunity identification to customer sign-off
• Display a positive, can do attitude at all times, offer assistance to others on the team when needed,assist others in areas you are stronger in. hare learning’s with the team during team meetings; actively participate in client and internal review meetings/trainings and all team initiatives.

QUALIFICATIONS & SKILLS

• 0-2 years of experience in market research / e-commerce / telecom / media industry
• Sound understanding of Market Research concepts
• Strong Client Focus and Pro activeness
• Working knowledge of statistics and multivariate analysis
• Working knowledge of research techniques and methodologies

ABOUT THE TEAM

In Nielsen Online practice, we work with e-giants to help them drive growth via better understanding of
consumers at every stage of the journey i.e. realization of a need through to the moment of purchase,
followed by how they live with and use products/ services.

ABOUT NIELSEN

As the arbiter of truth, Nielsen Media India fuels the media industry with unbiased, reliable data about where do people shop from, what do they watch online and from where, what do they use to pay online.To discover what’s true, we have comprehensive measurement of consumer perception across onlineverticals. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!

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