Job Description

RESPONSIBILITIES

Strategy

The role will be responsible for leading the Reporting Business Analysis activities within the HR Change Portfolio across the SuccessFactors implementation. The candidate will be responsible for analysing business reporting requirements (user stories), providing impact assessments, dependencies and functional requirements to marry with the user stories in synergy with the strategic future target operating model for the workforce management analytics team. Other responsibilities include assisting with process discovery, analysis, reengineering/redesign and documentation. Also guiding developers and testers throughout the SDLC phases and tracing requirements from development to delivery, validating that the delivered system is fit for purpose.

Solves organisational information problems and requirements through detailed analysis. Validates that those requirements are realised through discovery, development, testing, release and delivery phases collaboratively across the multiple workstreams and DPO/GDOs

Key roles and responsibilities:

• Understand the main business drivers for success; Acquire knowledge of the business and regional footprints; Awareness of the functional roles within HR, their interaction and involvement in the high-level business processes
• Understand and ensure alignment to the WMA service Model aligned to the wider HR Target Operating Model
• Manage complex business reporting requirements from gathering to refinement to realisation; looking for opportunities to standardise and simplify by critically prioritising between regulatory and legal requirements against business processes
• Documentation of detailed requirements based on technical build and business user standard operating procedures.
• Understanding and challenging design based on the business case benefits of solutions via reporting or via the core tool - managing change requests through structured programme governance
• Set the standards for all projects to follow, user story creation, impact assessment etc. through business process descriptions, use cases, scenarios, business analysis, task and workflow analysis;
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high level information into details, abstract up from low level information to a general understanding and distinguish user requests from the underlying true business needs;
• Proactively communicate and collaborate with business stakeholders and IT teams to analyse information needs and functional requirements and deliver the Functional and Non-Functional requirements in the stories
• Lead or contribute to underlying business process discovery, analysis, reengineering and documentation. Matching process design with business goals, user stories/experience and functional capability
• Drive and challenge business units on their assumptions of how they will successfully execute their plan
• Guide the product owner in creating user stories and acceptance criteria, in a clear and unambiguous style
• Successfully engage in multiple initiatives simultaneously
• Excellent verbal and written communication skills required, including a thorough understanding of how to interpret customer business needs and translate them into functional and non-functional requirements
• Serve as a conduit between the customer community (Key Stakeholders and end-users) and the software development team through which requirements flow; Ensure developers understand the context of the changes and impact to any downstream and upstream systems
• Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs; Understand system technical limitations at a high level
• Highlight risks to the PM before they become issues so they can be tracked
• Review SIT defects prior to the start of UAT in conjunction with Scrum Delivery Manager
• Involvement in UAT test phase; helping with or even leading on test strategy creation, guiding users and supporting /analysing user queries

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Role Specific Technical Skills And Competencies

• Business Intelligence
• Effective Communications
• Human Resources Consulting
• Influencing Through Expertise
• Business Intelligence
• HR Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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