Job Description

The Position The Position The Release Train Engineer (RTE) plays an essential role in any Agile Release Train (ART) and acts as the hub to all the teams. They must constantly update their repertoire of information and best practices regarding Agile values and principles to streamline product development. Further, they must build trust and keep the channels of communication open to evaluate goals in light of progress made. The RTE must play the role of a coach who guides the team towards optimizing and prioritizing tasks. Finally, the RTE gives vision and support to the groups and foster an environment that focuses on Lean-Agile principles. In this role, your duties will include overseeing the various stages of product development and collaborating with the development teams. You will also be responsible for the deployment and integration of new products/features. To ensure success in this role, you should exhibit strong leadership skills and extensive experience in technical program management in a software product development. This role is also includes contributing technical expertise to product development, coordinating the development of new technologies with IT engineers, and ensuring timely product delivery. The roles and responsibilities of a Release Train Engineer in a Scaled Agile Framework (SAFe) are varied and multi-faceted. In this framework, one is looking at an ever-changing horizon in product development, management, and value delivery. In short, the role of a Release Train Engineer (RTE) is that of a servant leader and coach for the Agile Release Train (ART). The responsibilities involve coordinating, providing assistance, and guiding teams as per the principles of Lean/Agile Who we are ‘Roche’ is a Swiss multinational healthcare company with headquarters at Basel, Switzerland that operates worldwide under two divisions: Roche Pharmaceuticals and Roche Diagnostics. Roche Diagnostics is a division of Roche. We develop and integrate diagnostic solutions that address the challenges of today and anticipate the needs of tomorrow. In more than 100 countries, we offer the industry’s most comprehensive in vitro diagnostics solutions, covering molecular diagnostics, clinical chemistry and immunoassays, tissue diagnostics, point of care testing, patient self-testing, next-generation sequencing, and laboratory automation and IT, and decision support solutions. Roche Information Solutions (RIS), which is a newly created business under Diagnostics division in Roche to provide integrated digital solutions to deliver on the promise of affordable, high quality, and accessible healthcare. RIS is accountable for the development and delivery of digital solutions, common Diagnostics architecture and data management. Digitalization in healthcare is of increasing importance to deliver customer and patient value, and shape healthcare. We are a Software Engineering & Operations chapter under Architecture & Software Engineering function within RIS located at Pune (India). Who you are At RIS India, Pune location, we are looking for a motivated and committed person able to inspire our team oriented towards the values of passion, integrity and courage. Below are the expected skills/service needs:

• Lean and Agile Framework Understanding
• Understand budget calculation and effective delivery at program level
• Knowledge of measurement domains i.e. outcomes, flow and competency at ART level.
• Strong communication, Critical thinking, and negotiation skills.
• Strong experience in Scrum of Scrums, PO Syncs, System Demos, preparing for PI (Program Increment).
• Hands on experience on tools like Miro board, JIRA, Azure boards.
• An effective servant leaders
• Ensure:
  • Support team commitments
  • Listen to team members and their problems
  • Understand others and be open to discussions
  • Mutual influence should be fostered
  • Encourage and develop each member
  • Use powerful questions and not be authoritative
  • Practice system thinking and have a broader perspective.

Secondary Skills:

• Understanding of cloud (Azure, AWS) concepts.
• Experienced in working in agile/devops environment with continuous integration and continuous deployment and application lifecycle management.

Traits: In addition to excellent engineer below are the expected traits:

• Being an excellent collaborator
• Being a missionary, not a mercenary
• Building a trusted relationship with your team
• Having a holistic product view and strong product mindset
• Being able to quickly assess needs to make better product decisions
• Being aware of human biases that hinder critical thinking and better product decisions
• Always working to open up possibilities
• Being an enabler of ideas

In addition to an excellent RTE/Technical Program/Project Manager:

• Customer-centric: everything is about delivering value to the customer
• Communication: being able to communicate at different levels, client, product managers and engineering teams
• Team working: you are a piece of a team with different functions; all of them are needed to ensure the product success. Collaborating closely with all the other members of the teams to take shared responsibility for the overall efforts that the teams has committed to.
• Ownership: Being part of a team, you need to take ownership of your piece to don’t slow down the team pace
• Wide vision: looking at the feasibility, you need to take perspectives from many different angles, risks, cost, etc...
• Continuous Improvement: We are not looking for perfection, the solution will come iterating and testing
• Being an Enabler: Beyond finding technical solutions to specific problems, you should be an enabler of ideas in general

Key Responsibilities:

• The chief Scrum Master who coordinates and drives all other Scrum Masters in the ART towards the goals set collectively as per Lean-Agile.
• Work with the teams in the ART to prioritize features to be considered in a given PI planning cycle.
• SAFe RTE responsibilities include organizing and driving SAFe events like meeting between teams to collectively plan the short-term development cycles, ART sync at every stage, Demos, workshops, and Backlog Refinement.
• Collaborate with the Product Manager to ensure that the program has a healthy Product Backlog.
• Assist the ART in communication and coordination with stakeholders and customers during feature-definition of the product and its delivery.
• Enable effective communication among teams and coordinate planning quarterly (real-time).
• Manage changes to the ART’s PI plan and survey the impacts of those changes on the value chain.
• Drive cross-team collaboration in the ART and resolve departmental impediments and other planning, collaboration, and coordination issues.
• Foster open communication between the teams and stakeholders to increase transparency and awareness towards progress and roadblocks.
• Understand and be able to visualize and manage upstream/downstream dependencies.
• Drive value-delivery and continuously improve the product by effectively utilizing data such as feedback and metrics like quality, delivery rate, etc., to identify opportunities.
• Entail working with stakeholders and teams to improve their working style and the team continuously.
• Improve the flow of value across value streams by enhancing and evaluating DevOps and Release on Demand techniques in the Continuous Delivery Pipeline. They also have to steer the product towards a customer-centric approach.
• Ensure that the program's overall cost, timelines, and performance fall between pre-set parameters. They must also check any deviations to resolve them immediately.
• Conduct periodical reviews to constantly allocate and reallocate resources to prevent many people from working on similar issues. This would involve a case-by-case analysis of the different problems as per Agile principles.
• Analyze the budgetary estimates of the program given by participating organizations to provide direction to the overall development of the program budgets and according to cost profiles.
• Manage program-level coordination and effectively undertake tasks like:
  • Creation of timelines, setting milestones, and cadence of PI’s and releases
  • Oversight into the development of reports and analysis of document program activity.

• Provide leadership to project teams and act as a consultant/coach to the management to resolve contingencies and complex issues. They must also have a close eye on any anticipated risks and impediments that may halt progress.
• Play the role of a subject-matter expert and participate with management and teams in developing and improving SAFe operating policies and procedures.
• Advocate the adoption of Agile and SAFe best practices and processes. This is one of the most critical Release Train Engineer responsibilities.
• Constantly refine and stay connected with emerging themes and discussions in the larger community that have adopted the Agile approach.
• Support deploying SAFe practices tailored to the organization's needs. This would involve the standardization of procedures and documentation.
• Create an environment that gives autonomy to the teams while they work on their projects and build trust among them for better collaboration.
• Not control and micro-manage team goals and their processes. While they may enforce adherence to SAFe principles, there must be effective decentralization in terms of workload.
• Align with Enterprise Agile Coach for SAFe practices/processes.
• Develop ART improvement roadmap without disrupting the delivery of the ART.

Nice To Have:

• Healthcare domain experience.
• Healthcare product development.
• Software development / Tester experience.
• Data analysis / data interpretation.

Education and Experience:

• Bachelors or higher in Computer Science, Computer Engineering or equivalent.
• 12+ years of software industry experience (preferably 3-4 years in software development/testing).
• 8+ years of hands-on experience as scrum master / agile delivery.

Mindset You will be encouraged to demonstrate the We@RocheDiagnostics dimensions and help evolve the functions culture beliefs and bring We@RocheDiagnostics to life, as part of the TransformD journey. The dimensions are:

• We are passionate about our customers and patients
• We radically simplify
• We trust, collaborate & have fun
• We ALL lead
• We experiment & learn

Locations: Pune (India)
Who we are At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity. Roche is an Equal Opportunity Employer.