Job Description

KEY ACCOUNT MANAGAbout Us Broomees is a leading domestic help hiring platform, founded in 2021 with the goal of providing top-notch services to our clients in Delhi, Noida and Gurugram. Our team of skilled professionals offer babysitting, cooking, and housekeeping services. Backed by Global VCs, Shark Tank India and Successful Industry Leaders. We pride ourselves on providing reliable, high-quality assistance to allow our clients to focus on what matters most to them. From part-time to full-time support, we have the expertise and resources to handle all your household needs. About The Role: The successful candidate for this role will excel at generating and converting new opportunities through the use of a consultative sales approach. They will identify and qualify leads, resulting in sales opportunities with both current and potential customers. Location: Delhi, Okhla Salary: 25K to 30K ( + Incentives up to 30K as per your performance) Roles Manage customer inquiries and requests with the objective of converting them into potential clients. Utilize a proactive approach to ensure the customer concerns and the attainment of high levels of customer satisfaction. Establish sustainable relationships and trust with customer accounts through open and interactive communication. Recommend potential services through the collection of customer information and analysis of customer needs Compile sales reports through the collection and analysis of customer information post payment. Requirements: Possess exceptional listening, written, and verbal communication skills. Demonstrate a proven track record of customer success experience through phone, email, and chat communication. Possess the ability to utilize multiple tools simultaneously, including CRM, phone calls, chat tools, and google sheets Excel at problem-solving and fostering strong relationships with key customers to establish trusted partnerships Bachelor\'s Degree in any related field. Relevant Experience of 0-1 years. Basic knowledge of MS Excel, Word and PowerPoint. What we are offering: An opportunity to join a startup organization and get to interact and build relationships with our esteemed investors. A high-pace learning environment where you will have the opportunity to drive the company\'s growth strategy while working closely with the founders. Collaborate with accomplished mentors and colleagues in a meritocracy-driven work environment. Constant upskilling to maintain market relevance. Apply your learned concepts in a practical setting by working with professionals in your desired field. Deepen your understanding of the industry, gain valuable skills and experience. If you have a driven, adaptable nature and enjoy fast-paced environments, reach out to us to begin this exciting journey NOTE: No virtual interview are conducted.

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