Relationship Manager
Job Description
We are looking for a Relationship Manager to build and preserve trusting relationships with our customers. We\xe2\x80\x99ll rely on you to find ways to outperform our competition and maintain our company\xe2\x80\x99s positive image. To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills. Ultimately, you\'ll maintain strong relationships with our company\'s clients to boost our brand and profits in the long-run.
Responsibilities
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
- Proven experience as a Client Relationship Manager
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
- BSc/BA in Business Administration or similar field
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Job Detail
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Job IdJD3068971
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationVisakhapatnam, Andhra Pradesh, India
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EducationNot mentioned
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ExperienceYear