Relationship Manager Retail Assets

Year    Kolkata, West Bengal, India

Job Description

JOB PURPOSE

  • To achieve over all business targets on volumes and profitability for the specific and NTB customers for Infrastructure Finance Group.
  • Ensure Portfolio Growth and Management in line with business segment's objectives
JOB RESPONSIBILITIES
Asset Growth
  • Identifying potential and scoping the clients for Asset growth (Budgeting)
  • Ensure YoY Asset growth in line with verticals targets
  • Responsible for managing the accounts/ clients for desired asset growth as per plan for the year
  • Increasing Asset Product Mix for the client CC/OD/WCDL/TL/DRUL etc
  • Increasing the asset book by acquiring new customers (NTB)
  • Portfolio monitoring and review (ALM/ Tableau/ Business MIS)
Core Income
  • Planning the income targets at start of the financial year
  • Ensure YoY Income growth in line with verticals targets
  • Portfolio monitoring to meet the MoM revenue plans. Tracking of performance at regular intervals to monitor income variance with budgets; formulating and implementation of plans to meet income targets for the portfolio
  • Monitor and deliver on Incremental/ Portfolio Yield as per Plan
  • Revenue maximization through offering of right mix of Products as per customer's needs.
  • To ensure Fee and other income growth including NFB income lines mix and growth
Liability
  • To meet Liability growth in line with Assets growth to meet the Self-Funding Plan for the year
  • To be the face of the Bank for all products and services that a customer needs viz CA/ SA/ FD/ Customers Salary Account etc
  • To engage continuously with Bank Branch Channel to ensure delivery of product/ services
Key Objectives
  • To plan and meet Key Objectives set for the year by senior management which need special focus by team.
  • To promote KOs like Cross sell of Bank products , driving branch business etc
  • To ensure PSL/Agri targets of the portfolio is achieved
  • Engaging customers for Promotion of digital drives of the Bank like Enet/NetBanking, TON, SME digital, Mobile Banking,Insta Alert, etc from time to time.
Qualitative objectives
  • Relationship building with both internal and external customers
  • Ensuring and tracking required client calls for both existing and prospective clients on CRM.
  • Preparation of CAM, engaging with Credit for approval, and engaging with Operations for disbursement and ensuring defined TAT's
  • Initiatives, process innovation beyond normal work
  • Geography/ Area handling to ensure coverage including the Rural initiatives, along with Branch/ OEM's.
  • To mentor, manage and motivate the SOs/HBLs reporting to the RM and guide them to achieve targets through active hand holding
  • To track Market and Competition
  • Product Holding per client
Housekeeping
  • To keep proper track on Housekeeping for the Healthy portfolio
  • PDD, Deferrals, to be ensured within defined levels
  • ORMC deferrals to be nil
  • Management of stress and critical accounts, timely exits and resolving the NPA/ Write-off cases
  • Managing Call Memo, CAM renewals, minimum SRM
  • Ensure that business is conducted as per Banks and RBI guidelines

Skills Required

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Job Detail

  • Job Id
    JD4503667
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kolkata, West Bengal, India
  • Education
    Not mentioned
  • Experience
    Year