Job Description

Sourcing and Business Generation \xe2\x80\xa2 Business scoping of geographical market for farming and rural community

• Sourcing proposals from individual farmers / Co-

operative societies / Rural Mandis & Markets / Kissan Clubs / Farmer Producer Organizations etc.

• Conducting marketing activities for generating new

business

• Work on productivity benchmarks

• Market Update and Change in Product

/ Processes

• To keep an update with respect to market

requirement, competition and customer banking behavior.

• To understand the changing dynamics in the market

and propose amendments in various product offerings.

• To keep abreast of changes in State Government

laws and policies.

• Relationship Building and Maintenance \xe2\x80\xa2 To liaison with new and existing customers for

relationships.

• To be in touch with agro centers /rural mandis /

Rural markets / Kisan clubs for maintaining and deepening existing relationships.

• Addressing complaints received from customers

within stipulated TAT.

• Delinquency / Rotation & Recovery /

Housekeeping

• To work towards minimal delinquency in portfolio.

• Follow-up with customers for recovery.

• To monitor rotation of accounts

• To avoid dropping of limit in customers\xe2\x80\x99 account,

ensure submission of documents like LAD, CAM, etc.

• To support legal and remedial team for legal

actions

• To work towards keeping Housekeeping

parameters under control.

• Farmer Education and Capacity

Building

• To conduct village level farmer meetings and

educate farmers on various products offered by bank

• To make farmers aware of various aspects of

banking and keep them informed about tools and technology for improving farm production.

• To educate farmers about debt waivers, crop

insurance & government subsidies.

• Increased penetration and cross sell \xe2\x80\xa2 Cross sell of other assets and liability products

• Promotion of digital platforms like NetBanking,

Mobile Banking, PayZapp, Insta Alert, Smart Buy, Chillr, etc.

• Training and Development of SO/HBL \xe2\x80\xa2 To utilize the sales resources (HBL/SO) for optimal

sales support.

• To groom supporting staff and enhancing their skills

by imparting regular trainings for better customer relationship dealing.

• To monitor performance and counseling them for

delivery

• Relationship with Retail Branches and

Other Stake holders

• Liaise with Credit to ensure timely decisioning of

proposals & closure of Housekeeping items.

• To coordinate with Remedial team for NPA cases

and work towards recovery of the same

• To coordinate with the local Operations team for

disbursement

• Liaise with RBB team for activation of branches for

KGC business & for providing best services to customers

• To liaise with Business Correspondents (BC\xe2\x80\x99s) for

new & existing customer relationships Job Type: Full-time Salary: 940,000.00 - 960,000.00 per month Schedule:

• Day shift

Ability to commute/relocate:

• Jalandhar, Punjab: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail sales: 1 year (Preferred)
• total work: 1 year (Preferred)

Language:

• English (Preferred)

Shift availability:

• Day Shift (Preferred)