Job Description

Role: Assistant Consumer Relationship Manager Location: About Spinny and Truebil: Founded in 2015, Spinny is a used car retailing platform that aims to bring about transparency and convenience in the car buying and selling process in India. Spinny operates across the entire value chain of pre-owned cars, embedding superior technology and processes to deliver a premium experience to customers. As a testimony of Spinny\'s commitment to transparency and quality, every car on the Spinny platform comes with a 200-point inspection checklist, 5-day no questions asked money-back guarantee, and 1-year after-sales warranty. Spinny is backed by leading global venture firms - Tiger Global, ADQ, Avenir Growth, Accel Partners, and Elevation Capital, and is currently valued at ~ USD 1.8 Bn. Currently, Spinny has 35 car hubs that operate across 15 cities - Delhi, Gurugram, Noida, Bangalore, Mumbai, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad, Lucknow, Jaipur, Chandigarh, Indore and Coimbatore. Truebil operates independently as a sister brand, aiming to capture the under-penetrated market of value-conscious car buyers. About the Role You will be responsible supporting customers in their car buying journey with Spinny at the retail hub. You will play a critical role in customer engagement and must understand customer requirements to recommend products according to their needs, pitching products and negotiating when necessary. Ideal Candidate: An ideal candidate would be a hardworking and enterprising individual, with excellent analytical and communication skills. Interested candidates must have an ingenious, scientific approach to problems, backed by a strong outcome-oriented point of view. Interested candidates must have demonstrated experience in customer service. Key Responsibilities Include:

• Building a relationship with the customer at the retail hub, understanding their needs and negotiating as needed
• Managing the hub inventory
• Meeting and engaging with customers, showing them cars and conducting test drives
• Ensuring that any issues are resolved

Requirements:

• Relevant experience in sales
• Graduate degree
• Good verbal communication skills \xe2\x80\x93 English, Hindi and regional language

Job Type: Full-time Salary: From 9350,000.00 per year Schedule:

• Day shift

Ability to commute/relocate:

• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor\'s (Preferred)

Experience:

• TOTAL: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Management: 1 year (Preferred)

Language:

• English, Kannada, Hindi (Preferred)

Speak with the employer
+91-XXXXXXXXXX