Job Description

Job Title: Relationship Director
Location: Mumbai About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group. Risk and Control Objective
Take ownership for managing risk and strengthening controls in relation to the work you do. Working Flexibly We\xe2\x80\x99re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers\xe2\x80\x99 and clients\xe2\x80\x99 needs. Whether you have family commitments or you\xe2\x80\x99re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs Hybrid Working Structured hybrid role:
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, \xe2\x80\x98anchor\xe2\x80\x99, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Introduction:

• A key member of the Global Corporate Team developing and maintaining relationships with a portfolio of MNCs across India based in Mumbai
• Responsible for creating a significant market presence for the Bank across Multinational Corporates primarily covering West India, including raising the profile of Barclays
• Develop new business, retain and manage a portfolio of clients, develop strong, long-term relationships in the Corporate Banking segment. The jobholder will operate in a dynamic and highly competitive marketplace.
• There will be a strong emphasis to identify and drive business development \xe2\x80\x93 both in terms of new business with existing customers as well as new customers
• The prime objective is to maximise sustainable Revenue growth coming through conquest income and effective X Sell of all corporate & investment products

What will you be doing? o Client Coverage & Relationship Management - 70%
o Primary point of contact within the Bank for your portfolio customers - CEO, Finance Director, Treasurer etc, on strategic financial advice/business risk/credit issues-as appropriate.
o Strong relationship contact within Barclays global network points for efficient closure of overseas Transactions. Develop global relationships with Country Relationship Leads to drive transactions.
o Responsible for delivering a consultancy based approach to the customer through use of the wider group capability and selling the Barclays Corporate and Investment Bank product suite. Achieve a high degree of cross sell
o Regular meetings with customers to monitor changing circumstances /plans /opportunities, together with ad hoc meetings as required. Communicating all key messages concerning relationships, to others as appropriate.
o Within scheduled meetings undertake Risk Review as required
o Use feedback gained on Product /Service offerings to inform / identify and contribute to the development of distinctive service/product offerings, which would be appropriate to the industry.
o Sell complex solutions using a diagnostic approach. This will require the jobholder to have an in-depth understanding of customer needs and to take a holistic view of the customers\xe2\x80\x99 business.
o Research, create and follow up a defined target list for potential new business, taking an industry sector focus as agreed with the CB Head
o Arrange and undertake product presentations alongwith product partners where appropriate, including updation of salesforce, outputs from pricing tools
o Generate and monitor leads and update leads tracking system e.g. Salesforce. Co-ordinate information for your portfolio.
o Provide day to day service provision for a portfolio of customers
o Responsible for the timely submission of reviews and subsequent coordination with Credit/RCU
o Research, create and follow up a target list for potential new business
o Business Management - 20%

• Develop high quality credit solutions which are both practical and appropriate i.e. lending structures for customer.
• Make recommendation to the Sanctioner for all applications outside personal discretion.
• Manage Early Warning List customers and credit escalations to reduce credit risk in accordance with credit guidance.
• Make customer visits to obtain KYC documentation for on-boarding the clients
• Ensure any credit escalations are duly addressed timely