Job Description

Location: Mumbai
Business Unit: Telecommunication Solutions

Your tasks

Projects Integration:

• Technical support for the presale team
• HW and sizing preparation, delivery, and installation
• Lead the SW installation and configurations
• Execute the ATP
• Travel to site as needed
• Assist in launching the service

Projects under support:

• Part of the escalation team on advanced technical problems on HW/SW and infrastructure cases
• Implement local scripts and workarounds when needed (Unix scripts, SQL procedures, IP NW issues)
• Execute the periodic upgrades of the platform
• Travel to site as needed
• Identify customer network changes and adapt the system configuration
• L1, L2 Training and setting Acceptance Procedure on System Handover
• Responsive in resolving technical issues and consistent in ensuring technical deliverables
• Maintaining Improving platform / service uptimes
• Providing guidelines and setting process in Overall BSC / Cell improvement and regular reconciliation

Your profile

• At least 5 years of proven experience
• Strong background and knowledge in UNIX based OS (Solaris, Linux)
• Experience in Scripts writing (Perl, Bash/ksh)
• Good knowledge in networking (TCP/IP, X25, Network protocols, firewall, VPN, Cisco devices)
• Good knowledge in DB and SQL
• Virtualization (VMWare) – mandatory
• Cloud services - preferable
• Security experience (SSL, FW, compliance) – preferable
• Experience with Netapp, Veritas cluster, Storage
• Working experience in the telecom industry - advantage
• Bachelor degree in Engineering or equivalent - advantage
• Strong personal & interpersonal skills. Team player
• Demonstrate and exhibit the ability to learn quickly and apply new skills effectively and independently
• Able to prioritize and handle multi-tasking
• Focus on the important issues
• Responsible for performing high quality work, and not compromise on quality
• Demonstrate authority for making professional decisions/approvals
• Demonstrate action-oriented approach to win and sustain customer’s trust and confidence
• Excellent English; verbal, written & spoken
• Self-learner & Self starter
• Performs well under pressure, yet has strong business ethics
• Demonstrate consistency in keeping the internal/external customer updated and informed about the system performance or the known upcoming changes in the system/service
• Availability on 24 * 7 basis – if needed
• Willing to travel for short- or long-term periods

We offer

• A true global presence: in Europe, Americas, and Asia
• A leader in one of the hottest markets: Cybersecurity
• Growing at fast pace, gaining market share over our competitors
• An open and friendly corporate culture characterized by a constructive and cooperative relationship
• Utimaco benefit package
• The professional and personal support through targeted further education opportunities

Do you feel addressed?

Then we look forward to receiving a meaningful application stating the earliest possible starting date and your salary expectations.