Job Description

JOB DESCRIPTION:
JOB PURPOSE:

• Training need assessment, designing, developing, implementing & evaluating training programs
• Knowledge & Selling skills capability building of the field force & managerial skills development for ABMs - through Classroom /Virtual/ e-learning/ On the Job training.
• Provide input to stakeholders on the knowledge and skills developmental requirements based on the market and business priorities & market/ customer feedback, strategies to enhance effectiveness of training and outcomes

EDUCATION & EXPERIENCE:

• Graduate in Science from a Recognized University
• Overall 305 years of as a First Line Manager (FLM) and at least 2 or more years as a Training Manager (For External Candidates) certifications courses/ degrees related

to training/ coaching is desirable.

• Fluency in written and spoken English communication with a neutral accent

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
a) Training need identification: Identify developmental needs in knowledge and skills in collaboration with stakeholders
b) Planning: Planning pre, during and post training activities in line with excellence academy and divisional priorities, calendarizing them and completing in time
c) Execution:

• Timely conducting training activities as per plan and driving closure of activities like knowledge assessments, competency assessments, coaching forms,

and e0learning modules

• Conduct programs for new joiners in zone of influence, conduct centrally organized programs like TBM Induction, Certifications, on the job training and coaching
• Conduct on0the0job coaching / training for representatives and manage
• Participate in cycle meetings/ review meetings and conduct need based training/ assessment sessions in collaboration with marketing/ medical team

d) Admin and reporting :

• Timely reporting of activities conducted in standard formats with insights and direction to stakeholders
• Maintaining training records of all activities conducted

e) Content creation:

• Develop training content for various face to face/ virtual/ e learning modules with assessment in line with identified needs/ assigned by Excellence Academy
• Timely updation of content to make it relevant for current needs based on the principles of content creation

f) Impact assessment : Review outcome of the training interventions by applying various training evaluation models and develop action plans to enhance impact
g) Stakeholder engagement :

• Coordinate and liaise with NSTDMs, First0 and Second0line managers, marketing, SFE, HR as per the need and appraise them when required
• Act as strategic partner for stakeholders in driving regional initiatives for accelerated productivity and provide market inputs to stakeholders

h) Self0Capability Building and technology usage:

• Take initiative to build self0capability on training delivery skills and content creation, Liaise with team & industry colleagues to understand and implement the best practices.
• Understanding of LMS functionality and how to leveraging blended learning approach in training and development

i)Financial management: Look for opportunities to optimize costs without compromising efficiency, keeping cost of travel/ training sessions / training material
KEY COMPETENCIES/ EXPERIENCES:
Behavioral: Agility and Innovation, Integrity, Empathy, Assertiveness, Drive for results, Collaboration
Facilitation Skills 0 Interesting, engaging and impactful presentation skills with ability to drive objectives
Coaching Skills 0 Provide positive support, feedback, and guidance to improve leaner's effectiveness & improve performance in the work setting. Manages progress & accountability
Planning, Organizing and Process Orientation - Knowledge of preparations for training delivery & executes work keeping in mind performance objectives
Product and Therapy Knowledge 0 Knowledge of all products & therapies concerning the Business Unit/s.
Technological Know-how 0 Effective record keeping using technology, Ability to work on LMS, Mobile learning platforms and Virtual learning methods like Chat bots, Teams, and Video
based tools. Has through knowledge of MS Office Tools (Power Point, Excel and MS Forms)
The base pay for this position is N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY: Sales Support & Administration
DIVISION: EPD Established Pharma
LOCATION: India
Mumbai : BKC Building
ADDITIONAL LOCATIONS:
WORK SHIFT: Standard
TRAVEL: Yes, 50 % of the Time
MEDICAL SURVEILLANCE: Not Applicable
SIGNIFICANT WORK ACTIVITIES: Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day)