Job Description

• Fraud Identification & Control (Pre and post approval)
• Verify loan documents through empaneled agencies to curtail fraud at entry level.
• Ensure sampling effectiveness in order to control application fraud.
• Ensure background / profile checks on profile of customer / various agencies through market intelligence/feedback.
• Handle fraud detection and investigation by empaneling good agencies with the relevant experience and expertise to handle such cases, ensuring proper SLA's with the agencies.
• Prepare a corrective action plan based on the intensity of fraud penalizing the customer / channel/ associate involved in committing the fraud.
• Ensure corrective action and set polices to act as deterrents recovering the loss to the organization.
• Logically conclude cases with modus operandi & highlight the gaps proposing corrective measures & feedback to business team.
• Fraud Prevention & Control (On going basis - post approval). Ensure pre appointment reference and profile checks are conducted on all staff and executives.
• Follow up of reports as per specified TAT from the vendors.

Skills Required