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Role: The role of Regional Commercial Manager is based at New Delhi.
Business Context and Opportunities
A global conglomerate, the Aditya Birla Group is in the League of Fortune 500. Anchored by an extraordinary force of over 140,000 employees belonging to 100 nationalities, the Group is built on a strong foundation of stakeholder value creation. With over seven decades of responsible business practices, our businesses have grown into global powerhouses in a wide range of sectors metals, pulp and fibre, chemicals, textiles, carbon black, telecom, cement, financial services, fashion retail and renewable energy. Today, over 50% of Group revenues flow from overseas operations that span 36 countries in North and South America, Africa, Asia and Europe.
The Group would like to expand its Retail Footprint and leverage the trust and synergy built over the years in luxury retail by launching a Jewellery Business in India. India's gems and Jewellery market contributed around 7% to GDP and 14% to Indias total merchandize export in February21 with a market size was at US$ 78.50 billion in FY21. The jewellery industry in India is largely driven by individual family owned small to medium size businesses. Thus, the Group anticipates that there is scope of development of large retailers / brand in jewellery industry in near future. The venture will benefit from the retail experience, knowhow and trust build over the years with various ABG Luxury Retail Brands. It will also be able to harness the people, technical and operational capabilities from Groups retail arms. The range will be developed as a proof of concept for an integrated offering and may be diversified with multiple brands post establishment of a commercially viable business model.
The business has successfully launched 10 stores by Oct 2024 under the brand name Indriya and the initial customer response has been very encouraging.
Essential Duties and Responsibilities:
Business Planning, Budgeting & Variance Analysis:
Responsibilities:
Discuss Annual Operating Plan with Sales / Retail Team
Coordinate with HR / Admin Team and Sales / Retail Team to help gather inputs for regional expenditure projection
Ensure submission of budgets to HO Commercial within agreed timelines
Present variance analysis to Sales / Retail Team in Monthly Review Meeting
Present Store Profitability Report in Monthly Review Meet
Key Metrics:
Cost Control
Store Profitability & Budget Reporting & Performance Tracking
Deviations from projections
Adherence to timelines
Inventory Management
Responsibilities:
Oversee daily and monthly physical stock counts in collaboration with Store Commercial Managers and HO Commercial.
Track and ensure timely dispatch of accumulated Old Gold (OG) to the warehouse
Work closely with store for internal and external physical inventory counts, taking necessary action on discrepancies
Ensure GRNs for inventory, consumption, packaging material, and fixed assets as per SLA
Assist store in resolving weight deviations or discrepancies during transit
Key Metrics:
Weekly Report on Old Gold
Shrinkage & Discrepancy Reporting & Action Plan
Daily & Monthly Stock count Compliance with nil variance
Debtor & Accounts Payable Management
Responsibilities:
Partner with Retail / Sales Team in Debtors management
Ensure 100% balance confirmation from all business associates
Ensure all employee claims and vendor bills are processed within agreed timelines
Approve processing of all franchisees claims within SLA period
Ensure all petty cash expenses are appropriately booked and approved.
Manage activation and deactivation of petty cash and Petro Card as required.
Key Metrics:
Debtors Ageing Report
Balance Confirmation
Adherence to SLA
Claim monitoring, processing and payment as per SLA
Business Support: New Store Launch Set-up support:
Responsibilities:
TID Management: Activate and deactivate Terminal Identification Numbers (TIDs).
CMS Coordination: Manage cash and cheque collection pickups
Virtual Accounts: Facilitate the opening of showroom virtual accounts and activation of online ENACH facilities.
Banking Installations: Oversee installation and de-installation of EDC machines (Pinelabs, Paytm).
Training during NSO Launch: Provide training and alignment of store commercials with SOPs.
SOP Training: Conduct quarterly SOP training sessions with store commercial teams.
IT Support Intervention: Assist stores with IT-related commercial issues.
Ensure periodic follow-up with the recruitment team to fill the vacant positions within stipulated time
Key Metrics:
Count of stores audited
Adherence to timeline
4. Business Support: Compliance & Audit
Responsibilities:
Ensure adherence of SOPs and laid down policies and ensure its implementation at all the stores
Ensure proper and timely approvals are in place in case of exceptions
Liaison with various departments (external and internal) to help obtain required permissions for store operations and regional offices
Ensure compliance with various statutory laws and regulations
Ensure all necessary compliance licenses are acquired prior to expiration.
Support audit requirements from authorities or management
Review and supervise status of audits and assessments periodically
Advise Ho Commercial about setting up new IT controls and improving existing IT controls on the basis of audit observations
Suggest changes in policy to business/commercial team based on audit observations
Key Metrics:
Adherence to policies and statutory requirements
Proper and timely approvals and permissions
Count of litigations and audit observations
Process and policy adherence
5. Business Support: Monthly Book Closure, Revenue Reconciliation & MIS Management
Responsibilities:
Reconcile daily Revenue & collection in coordination with Store, HO Commercial & Treasury team on daily basis
Coordinate with store, commercial & treasury for reviewing and clearance of open line items
Review MIS reports submitted by the regional commercial team
Key Metrics:
Number of open items
Outstanding credits & ensure nil Idle funds
Reports related to pay-out and overheads
Bank reconciliation & Debtors ageing report
Accuracy in provisions & Adherence to timelines
GL wise ageing analysis
Critical Competencies for Success:
Analytical mind-set and Decision making
Strategic Thinking and Market Insight
Operational Excellence and Process Management
Relationship Building and Stakeholder Management
Accountability, Compliance and Brand Stewardship
Person Profile
Candidate should be a CA/MBA with 10+ years of experience in Retail Commercial/Finance. Candidates with Jewellery Retail will be preferred.
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