Job Description

About Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Company\'s website a t We Stand for: Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization\'s ask. A leader who addresses challenges with a solution oriented approach to create \'win-win\' partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people\'s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. \'Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity.\' Career Opportunities Job Code: RACDELMP060608 RACDELRAJ060608 Date of Posting:07-Feb-09 Position Regional Agency Coordinator (RAC) No. Of Positions 1 Department Agency Function Agency Management Reporting to Regional Manager Band 5A / 5B Location - Last date of submission - Key Responsibilities : Provide inputs to a new GO in the region on setting up their process & systems (licensing, contracting etc.) Standardization of processes and MIS /report flows in all GO\'s Share best practices with all Agency Coordinator\'s in the region Track exceptions relating to agent approvals, apps processing ,apps Rs 2500 IFYP Analyze such exceptions and escalate to RM Close the loop on such exceptions Provide timely response to customer requests Maintain key contact database/respond to phone calls/visitors /messages Plan, organise and prioritize daily/weekly work schedule Provide business support for conferences and travel Maintain adequate filing system for the Office Support, RM in tracking performance of his direct reports Assist RM in preparing documents and presentations Management of Project Follow -up on Zone Level Initiatives Assist in publicity of promotions rolled out from the HO Management of the agent merchandising process in the zone Liaise with Agency Sales Promotions for all requirements Administrative help for local promotions (expense tracking and settlement) Follow up with Agency Coordinators on creation of leads and their closing Collate MIS from all GO\'s & produce timely reports Track and follow up responses / reports from Agency Coordinators/GO\'s in the zone Publish the Monthly Report, Agent Promotion Feedback Report, Leaders Report, Competition MIS, Agency scorecard for the zone Gate keep expense approval documents Optimize use of office resources including stationery Cost management plan tracking Measure of Success : Supervisor feedback. New GO feedback. No. of best practices implemented across GO\'s Adherence to timelines Response time Supervisor. Participant Feedback Team Feedback Promotions rolled out in time. No expense outstanding for long

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