Job Description

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Job Responsibilities:

• Strengthen and monitor control environment
• Ensure all deliverables are completed correctly and issued to clients per timetable
• Provide timely information to stakeholders and clients on pending requests and possible impacts to other processes
• Respond to client services/internal queries in a timely fashion to ensure all queries are logged and resolved within the appropriate time frame
• Identify and escalate issues in a prompt and timely manner which may impact service
• Identify and implement cost save measures
• Adopt best practices by partnering with other transaction processing teams
• Work closely within the team to ensure all the daily activities and checklists are completed
• Leverage technology by means of system enhancements
• Escalate issues and challenges on time
• Actively participate in new projects
• Maintain control of the environment in respect of JPMorgan & Chase Co. policies and the local regulatory rules

Required Skills & Qualification:

• Experience with International Payment Processing Operations
• Advanced knowledge and proven results with regards to macros, Visual Basics, QTP, and other coding language
• Experience in back-office operations of a reputed foreign bank or it\'s processing arm/private sector bank/public sector bank as a supervisor desired
• Working knowledge of SWIFT and international payment conventions and practices is preferred
• Excellent written and oral communication skills
• Bachelor\'s degree
• Strong PC skills, including knowledge of Microsoft Office Suite

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world\'s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients\' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

JPMorgan Chase