Job Description

:

Client Data Specialist IV - CCB- KYC Operations- Business Banking Review team (Day 2)

Description

Know Your Customer (KYC) Operations, under Consumer and Community Banking Operations, supports the firm by providing operational support for the enforcement, adherence, and compliance of KYC/CIP standards. We service Retail, Commercial and Small business banking customers.

Know Your Customer (KYC) Operations consists of the following functions:

• Day 2 Operations
• Due Diligence
• Customer Data Accuracy Program (CDAP)
• Quality Control
• Business Reporting & Analytics

Business deliverables include:

• Documentation & Verification of Consumer and Business Banking account Information to validate customers in compliant with KYC requirements
• Validation of various regulatory documents submitted by the Customers
• Ensure that all Customer requests are completed timely by adhering to procedures and guidelines
• Ensure in performing due diligence of all required processing steps and check parameters defined in the process.
• Ensure all exceptions or deviations are escalated to management on timely basis.
• Meet all the Productivity and Accuracy targets defined for the process
• Follow all the Audit/Compliance policies applicable to process

Qualifications/Competency

• Graduates in B. Com/BBM
• Work experience of 18 to 36 months, preferably in banking/financial service industry
• Good working knowledge of all MS Office applications particularly Excel Soft Skills
• Good verbal and written English communication skills
• Effective time management skills
• Customer Focus and Service Oriented mindset
• Attention to Detail
• Ability to collaborate, partner and work in a team environment
• Aptitude for identifying Process improvement opportunities
• Willingness to learn on additional sub processes
• Multi-tasking ability and effective prioritization of work
• Flexibility towards business requirement and assisting coworkers are essential.
• Prior KYC experience is an added advantage

Candidates should be flexible to work in night shifts (timings might vary according to process requirements)

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.