Job Description

Key ResponsibilitiesFront Desk & Customer Handling

Welcome customers visiting the showroom and guide them to the appropriate sales consultant. Maintain a pleasant, professional demeanor as the face of the dealership. Handle incoming calls professionally and direct them to respective departments. Provide product brochures, test drive forms, and basic model information to customers. Assist in managing customer waiting area comfort and hospitality.

Customer Coordination

Capture customer details & inquiries and update CRM systems. Follow up on leads & appointment scheduling when required. Manage test drive bookings and vehicle display coordination.

Administrative Support

Maintain and update visitor register, enquiry register, and showroom records. Assist sales team with documentation (booking forms, delivery checklists, invoices, etc.) Handle showroom display materials, brochures, and stock of stationery items. Support in delivery day coordination and customer celebrations.

Communication & Brand Representation

Maintain neat personal etiquette, grooming, and communication standards. Provide accurate information and support customer queries politely. Coordinate with internal departments like Service, Accounts, and Admin when needed.

Skills & QualificationsRequired

Minimum +2 / Diploma / Graduate 1-2 years experience in front office / customer service (automobile experience preferred) Excellent communication skills (English, Local language) Good computer knowledge (MS Office, CRM entry skills) Pleasant personality and customer service orientation

Preferred

Ability to multitask and work under pressure Good telephone etiquette & professional attitude Time management and teamwork skills

Work Schedule

Showroom working hours & weekends as per dealership norms Flexible availability during special events, test drive campaigns, deliveries
Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person