Job Description

Company Description .Be a part of global community in hospitality industry. .Learning and growth opportunities. .Wide range of employee related benefits. .Get a opportunity to be a part of Heartist culture. WHAT YOU WILL BE DOING: Deliver strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operations for Rooms Division including Front Office, Housekeeping and Spa. Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction Demonstrate and communicates key drivers of guest satisfaction for brand\'s Target Customers. Ensure guest oriented & innovative operations approaches to ensure high standard of services for guests. Drive Voice of Guest Score and Guest satisfaction as a key deliverable with an emphasis on generating innovative ways to continually improve results. Drive Loyalty and ALL results of the hotel. Qualifications YOUR EXPERIENCE AND SKILLS INCLUDE: Minimum 8 to 10 years of experience of which at least 2 years in similar role. Strong Operational/Technical Knowledge. Successful Pre-opening experience & records a distinct advantage Strong process orientation Strong Leadership abilities and organizational skills Entrepreneurial, thinks out of the box Able to drive change and look for operational efficiencies/synergies across the network Go-getter comfortable taking ownership of projects and expanding scope of responsibilities.

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