Job Description

Job Role : Lead a team of Transaction Monitoring Managers, who in turn, manage a team of transaction monitoring analysts reviewing online case management alerts in FRM system and offline post-facto monitoring of transactions. Management of team activity by timely review of case management alerts Investigation, completion and alert disposition. Monitoring the team productivity and publishing MIS to management in form of dashboards at periodic intervals. Configuration of FRM rules in SAT module and testing of the same in Pre-Production environment. Rule analysis to detect fraudulent transactionsto establish/maintain proactive fraud prevention mechanisms and fraud detection/investigation process in the business. Critically assess the rules to monitor alerts performance to ensure their ability to capture the risks and transaction patterns identified in reported accounts. Undertake analysis on alerts data to establish or recommend changes or alteration in defined rules. To closely work with the Management, IT team, Compliance and field team to strengthen the processes and provide gap analysis, wherever applicable. Conduct product reviews and take active role in fraud assessments of new products, significant changes on the existing processes where fraud risk exposure might be a concern. Creating and presenting the case reports to business and/or IT teams to identify challenges and constraints in the system with the remedies to overcome the same. Coordinate for internal processes for revision, review of policies to the business unit as well as internal departmental procedures to support function. To assess, support and recommend solutions in modified or new Fraud Risk technology/tools available in the market. Ensure fraud performance is within established benchmarks and industry level/regional level losses. Lead in-house development of external and internal fraud detection and mitigation solutions, alert and case management work flow. Preparing RCSA and Participating in internal and external audit preparation & remediation. Skill Requirements : Graduate degree in related field, with minimum 8 to10 years of progressive experience in Fraud Prevention, AML and Monitoring. Strong interpersonal and communication skills as well as ability to successfully interact and influence all levels of management and staff. Creative, flexible and adaptable to a dynamically changing business/environment. Demonstrate effective strategic planning and process thorough analytical, planning, and problem solving skills. Decision making skills to identify challenges, devising solutions, weighing options and making an informed choice by assessing all facts and understanding the current state and team goals set. Proven work experience as a team leader with excellent team management skills and ability to guide, motivate and inspire team members with positive communication and continuous engagement in order to achieve team goals effectively. Deep advanced knowledge and experience of fraud monitoring and/or AML with successful results while balancing optimized mitigation of frauds, revenue enhancement and client experience. Ability to support daily activities for several large, multi-function operations or high-risk areas in operations in a 24x7 environment. Knowledge of MS-Office, preference for MS Excel and/or additional technical skills like SQL and Power BI.

foundit