Job Description

Job Role :

• Lead a team of Transaction Monitoring Managers, who in turn, manage a team of transaction monitoring analysts reviewing online case management alerts in FRM system and offline post-facto monitoring of transactions.
• Management of team activity by timely review of case management alerts Investigation, completion and alert disposition.
• Monitoring the team productivity and publishing MIS to management in form of dashboards at periodic intervals.
• Configuration of FRM rules in SAT module and testing of the same in Pre-Production environment.
• Rule analysis to detect fraudulent transactions to establish/maintain proactive fraud prevention mechanisms and fraud detection/investigation process in the business.
• Critically assess the rules to monitor alerts performance to ensure their ability to capture the risks and transaction patterns identified in reported accounts.
• Undertake analysis on alerts data to establish or recommend changes or alteration in defined rules.
• To closely work with the Management, IT team, Compliance and field team to strengthen the processes and provide gap analysis, wherever applicable.
• Conduct product reviews and take active role in fraud assessments of new products, significant changes on the existing processes where fraud risk exposure might be a concern.
• Creating and presenting the case reports to business and/or IT teams to identify challenges and constraints in the system with the remedies to overcome the same.
• Coordinate for internal processes for revision, review of policies to the business unit as well as internal departmental procedures to support function.
• To assess, support and recommend solutions in modified or new Fraud Risk technology/tools available in the market.
• Ensure fraud performance is within established benchmarks and industry level/regional level losses.
• Lead in-house development of external and internal fraud detection and mitigation solutions, alert and case management work flow.
• Preparing RCSA and Participating in internal and external audit preparation & remediation.

• Graduate degree in related field, with minimum 8 to10 years of progressive experience in Fraud Prevention, AML and Monitoring.
• Strong interpersonal and communication skills as well as ability to successfully interact and influence all levels of management and staff.
• Creative, flexible and adaptable to a dynamically changing business/environment.
• Demonstrate effective strategic planning and process thorough analytical, planning, and problem solving skills.
• Decision making skills to identify challenges, devising solutions, weighing options and making an informed choice by assessing all facts and understanding the current state and team goals set.
• Proven work experience as a team leader with excellent team management skills and ability to guide, motivate and inspire team members with positive communication and continuous engagement in order to achieve team goals effectively.
• Deep advanced knowledge and experience of fraud monitoring and/or AML with successful results while balancing optimized mitigation of frauds, revenue enhancement and client experience.
• Ability to support daily activities for several large, multi-function operations or high-risk areas in operations in a 24x7 environment.
• Knowledge of MS-Office, preference for MS Excel and/or additional technical skills like SQL and Power BI.