Job Description

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Overview (Bank overview, GBS India overview, Function Overview)*

Bank of America is one of the world's leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to all Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

• BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview*

Enterprise Payments Technology - Global Business Services team is involved in Architecture, Development & Testing. Applications in EPT provide critical services to our customers and clients such as Zelle, that enables person to person payments, Digital Wallets, Debit Card Purchase, Bill Payments, Merchant Acquiring, International and Domestic Remittances, Mortgage Payments, Scheduled Transfers. It also supports capabilities for Card Management, External Account Management and Settlement. The EPT team is playing a crucial role in transformational initiatives and maintaining digital payments change. In Payments we are moving with API first approach using Mulesoft as the Integration Platform and Kafka as the event processing platform. We are transitioning to Continuous Integration and Deployment using the Horizon Platform and focused on test automation using SOATest. Team here is involved in executing strategies like NEVER DOWN, and Payment Simplification. Platform Stability as part of Never Down is also a focus area due to the need for high availability of the payments platform for our customers. It is also engaged in a POC for containerization using OpenShift. The India team is spread across 4 locations in India - Chennai, Gurugram, Hyderabad and Mumbai. Continuous Innovation is our motto, with over 100 patents, multiple Opex process improvements to its name. At the same time, we are a highly engaged motivated team that believes in having fun while working.

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A Quality Specialist II, is responsible for testing and delivering complex software to accomplish business outcomes. These individuals are subject matter experts on testing practices ensuring that software is tested to meet functional, non-functional, and compliance requirements. They help condition and generate test data, build and execute both manual and automated test suites, record and communicate the test results, and assist with triaging defects. They also ensure regression test suites are maintained and well designed. A Quality Specialist II, is an individual contributor to a team.

Responsibilities*

• Develop detailed, comprehensive and well-structured test cases based on functional, non-functional, and compliance requirements.

• Lead test planning, usually at a team level. When part of a Scrum team, ensure stories are well refined and contain clear acceptance criteria.

• Ensure in-scope and out-of-scope items are clearly identified during test planning.

• Implement the test framework for the team.

• Lead test case reviews and work with subject matter experts and stakeholders to ensure test coverage.

• Identify automation opportunities and develop test automation for applicable test types.

• Help condition and generate test data and ensure data compliance requirements are met on all levels of test environments. Assist in identifying and managing sensitive test data.

• Execute test cases, including manual and automated tests, and record test results.

• Report issues and defects along with the appropriate background information for review.

• Participate in triaging reported issues/defects and assist with resolving or escalating them as necessary.

• Create and manage traceability. Trace tests forwards/backwards through the development lifecycle and back to requirements.

• Use testing tools and follow processes to complete testing on a given test environment, and assist with fulfillment of necessary steps required to promote code base to higher level environments.

• Maintain and catalog test suites across test types (Smoke, Integration, Regression, etc.)

Requirements

Education*

BE/B. Tech/ MCA

Certifications If Any*

Experience Range*

5 to 7 Years

Foundational skills*

• Candidate should have in depth experience in SOA and Web Services (Service Testing, Middleware Testing, Messaging Validation and Virtualization), knowledge of industry standards, proactive planning and the ability to work in a fast paced environment.

• -5-7 years of proven, hands-on experience in API testing using SoapUI, SOATest, or equivalent

• -Good understanding of XML, SOAP, MQ, WSDL, JSON Technologies

• -Experience working on other SOA testing tools

• -Experience in Functional Testing, including writing detailed test plans and test scripts

• -Proven experience with JIRA

• -Strong analytical and problem-solving abilities, with quick adaptation to new technologies, methodologies, and systems

• -Full lifecycle development methodology, SOA Testing Concepts and Methodology

• -Strong at Software Testing Concepts.

• -Excellent communication and documentation skills

• -Detail-oriented and persistent, able to drive complicated tasks through to completion.

• -Ability to work in a collaborative team environment

• -Individual contributor, capable of self-directing daily tasks

• -Seeks out best practices to find opportunities for improvements in Test Execution Process

Desired skills*

Web Services Automation using equivalent like SOA Test/Rational Integration Tester/Ready API, SOA & Web Services, Web Methods, XML, SOAP, MQ and WSDL

Technologies, JIRA, writing detailed test plans and test scripts

Working knowledge:

JDBC, SQL, UFT, RIT, SOA Test

Secondary Expertise

Functional Knowledge of Banking / Payments Domain

Agile project lifecycle knowledge.

Work Timings*

11:00 AM - 8:00 PM

Job Location*

Chennai