Job Description

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Join us as a Quality Manager

• We\xe2\x80\x99ll look to you to provide direction and leadership on all quality matters across the platform or domain including adoption and compliance with the bank\'s standards and policies
• This is an opportunity to act as a key contributor in making sure that work packages transition seamlessly from development into live environments
• Hone your knowledge of quality best practices and collaboration and stakeholder management skills
• We\'re offering this role at vice president level

What you\'ll do

In this key role, you\xe2\x80\x99ll be making sure that only well designed and built work packages get through quality testing. You\xe2\x80\x99ll aim to get it right first time for our customers through innovative service and solutions, using automation as an accelerator and working closely with stakeholders in an Agile and collaborative environment. We\xe2\x80\x99ll also look to you to produce comprehensive and robust quality strategies and detailed quality test plans, enabling the continual flow of work packages across the domain, platform value stream or programme. Additionally, you\xe2\x80\x99ll be:

• Taking accountability for all aspects of quality across both run and change and business as usual activity within the assigned platform or domain
• Overseeing the output quality from all testing phases owned and making sure it meets the requirements of each quality test strategy
• Making sure defects are detected and prioritised, based on impact, and resolved at the earliest possible moment and before the last responsible moment
• Undertaking end-to-end test management including planning, risk, issue, dependency management, lessons learnt and governance
• Reviewing all key collateral relating to delivery and making sure it is of sufficient quality and with no gaps or duplication

The skills you\'ll need

We\xe2\x80\x99re looking for someone with strong knowledge and understanding of quality standards, quality best practices, and our risk and controls framework. You\xe2\x80\x99ll also need high levels of knowledge and demonstrable application of modern testing and quality practices and techniques used with Agile methodologies. Additionally, we\xe2\x80\x99ll be looking for:

• Practical experience of quality strategy and planning, testing design and execution
• Experience in functional and non-functional testing such as system, system integration, user, load, volume, stress, security, accessibility, compatibility, penetration and back-out
• The ability to relate everyday work to the strategic vision of the feature, platform, domain and enterprise teams, with a strong focus on business outcomes
• The ability to communicate complex technical concepts clearly to peers and management
• Good collaboration and stakeholder management skills