Quality L1
Job Description
Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated. Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLA?s/KPI?s/OLA?s. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner. Lead and ensure project is in compliance with Software Quality Processes and within timelines. Review functional and technical specification documents.
Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates.
Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix. Job Type: Full-time Salary: \xe2\x82\xb91,200,000.00 - \xe2\x82\xb91,800,000.00 per year Schedule:
- Day shift
- Raigarh, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
- total work: 4 years (Required)
+91 8521110695
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Job Detail
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Job IdJD3150382
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear