Job Description

Customer Quality Engineer, Quality Management -

Type:

Full-time, in-office (Monday to Saturday, 9:00 AM - 5:00 PM)

Experience:

2 years

Experience in Market Customer Quality ensuring the highest product quality by addressing

customer feedback in warranty, troubleshooting issues, and collaborating with teams

to resolve product-related concerns and improve overall customer satisfaction.

What You'll Do

Warranty Claim Management:

Defect Trend Analysis & Improvement:

Root Cause Analysis (RCA):Analyze top trending defects, collaborate with suppliers to validate root causes, and implement corrective actions.?.?

Repairability & Serviceability:

Evaluation & Reporting:Assess the repairability of defects in various products and prepare detailed serviceability reports before market launch, ensuring cost-effective and efficient repairs.?

Continuous Product Quality Improvement:

Quality Monitoring: Track and analyze product quality performance in the market, proposing and implementing improvements to meet and exceed quality standards.?

Data Preparation & Reporting

:

Who Are You?

Qualifications:

B.Tech. Mechanical Engineering/ Electrical Engineering/ Electronics Engineering.

Background:

Hands on experience with RCA, Customer Quality and Process Improvement.

Skillset:

SPC, Six Sigma, LEAN, Supplier Escalation, 8D , CAPA, Excel etc.

Competencies:

Strong communication & Inter personal skills, Flexibility to travel based on the requirement.
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person