Job Description

We are looking for a Diamond Quality Control professional to join our dynamic team. This role will be responsible for Quality Control before processing the diamonds for shipments.
About Nivoda:


Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam.


We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry.


Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture.


The company\'s sales have grown over 250% in the last 12 months, and the team has grown from 30 to almost 200 internationally. We are a global team of big thinkers, risk takers and hard workers.


What you\'ll do:
Responsibilities include but are not limited to:

• Perform QC on 100% stones before shipping
• Ensure stones are quality checked as soon as they arrive and decrease waiting time to perform QC on each stone
• Perform QC as per the set process maintaining high standards of Nivoda Quality Control which become industry benchmark
• Ensure 0 customer complaints with regards to quality of stones
• Notify customers of all quality control issues and get buyer team to offer replacement goods if needed
• Ensure all stones are collected in a timely manner, checked for quality and handed over to the Shipping team for timely delivery
• Take delivery of all stones delivered in the office. Match invoice with system price
• Responsible for safe upkeep of all stones received in office
• Daily matching of stones received, shipped and stored in safe

• 
  Experience in diamond grading and quality assessment across all categories
• Knowledge of diamonds
• Speaks good English, written and verbal
• Is transparent & honest- as he/she will be dealing with stones
• Ability to multitask efficiently with multiple counterparts
• Attention to detail
• Humble, honest, trustworthy
• Shows respect & appreciation for every person
• Takes 100% responsibility with a can do attitude - Does not blame, complain, criticize or condemn

• 
  Flexible working hours and a great company culture
• Dynamic working environment in an extremely fast-growing company
• Work in an international environment
• Ample experience to grow and learn