Job Description

company Name :

QI Spine: https://www.qispine.com/

QI Spine is a disruptive Health Tech player that is solving the worlds Spine Care problem through Data Intelligence. In an era where popping medicines and being recommended surgery has become a common practice, QI Spine has changed the face of the game. With an algorithm developed over 12 years across millions of cases, it has treated back & neck issues in a most efficient and long-lasting approach. Launching in the US market in 6 months followed by the UK and the Middle East, QI Spine aims to target the $1.1 Bn market with a unique offering for all types of patients through Clinic care, Video care, Digital care being made possible via its integrated mobile application. All of this enables tremendous experience, global exposure, and wealth generation in a short time for a dynamic, out-of-the-box thinker.

Objective : Accountable for driving business operations & expansion strategy for Pan India

Job Profile:

- Forecasting business, driving sales, and maintaining P&L for the company

- Accountable for the P&L of the company.

- Drive top-line for each and every clinic using a mix of ATL and BTL.

- Planning for the network to maximize the business opportunity in the geography

- Lead the team of line leaders, Medical staff, and Patient counselors

- Work closely with the medical staff to understand the challenges and resolve to achieve business target

- Recruit new and manage business associates in keeping with the expectations of the organization.

- Establishing effective relationships with key associates

- Ensure that the Customer Experience is of the highest standard all the time

- Ensure implementation of all required retail processes, in terms of VM, Clinical maintenance, commercial and statutory requirements

- Drive network expansion across Pan India

- Retain talent through coaching and guidance

- Developing a continuous understanding of competition in a structured manner

- Developing a plan for the geography taking competition and company strengths into account.

Key Deliverables:

- Ensure that all the clinics in the region are profitable and achieve targeted top-line

- Clinic Metrics Achievement including Conversion, Audit and NP etc.

- High employee engagement scores in Pan India

- Expansion in relevant catchment towns in the market as planned.

- Like-to-like growth for existing stores

- Monitor clinic Operations & ensure 100% Commercial Compliance

- Device and implement customer experience programs

- Regular review with the team on planned vs actual

Qualification : MBA ( Tier 1 Institutes preferred)