Job Description

When you join Verizon

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

• Leading the QA team in the ACT you are assigned to and take full ownership for the delivery.
• Testing Chatbot across channels like Mobile, Web, Messaging & Agent Assist both Manual & Automation
• Testing all changes in both lower & production and make sure there are no production outages.
• Following Agile process completely in delivering work
• Making sure at the end of the sprint, all the flows are automated and added to regression suite too by the team

Where you'll be working... This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager.

What we’re looking for...

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant work experience.
• Experience in Web/Mobile Application testing.
• Experience in UI automation (i.e Selenium Web Driver, Selenium Grid and Appium).
• Knowledge of any test case management tool.
• Knowledge of collaboration tools (e.g., JIRA).
• Knowledge of and experience in Agile and Scrum models.
• Knowledge of any Cloud based device usage tools like Perfecto, Headspin, Browserstack etc.

Even better if you have:

• A Master's Degree.
• Programming skills in Core Java.
• Proficiency in creating automation test plans and test scripts.
• Knowledge of and experience in Agile and Scrum models.
• Experience with web service testing and API automation (e.g., Postman/REST Assure/VRest).
• Knowledge of CI/CD Pipeline.
• Basic idea on Chatbots.

If Verizon and this role sounds a like a fit for you, we encourage you to apply even if you don’t meet every "even better" qualification listed above.

Diversity & Inclusion

We're proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more. COVID-19 Vaccination Requirement Please note, in countries where there is a COVID-19 related government order or rule, Verizon is required to ensure that all employees accessing our workplace comply with these mandatory requirements. If you work in one of these locations, you will be required to provide us with your vaccination status prior to joining. If this, or any other COVID related requirement applies in your location, we will notify you about this before you start work.