Job Description

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

WHO WE ARE:

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world\xe2\x80\x99s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join \xe2\x80\x9cThe Flock\xe2\x80\x9d!

To learn more about us, visit and follow us on our social channels for the latest information \xe2\x80\x93 and .

Title: Manager - QA Engineer

WHAT YOU\xe2\x80\x99LL DO:

The QA Engineer leads a team responsible for the testing efforts for Duck Creek\xe2\x80\x99s client engagements. The QA Engineer is responsible for ensuring the quality of system configurations against client requirements by evaluating system behavior, running tests cases, and conducting quality management reviews.

• Leads a team responsible for ensuring the quality of system configurations against client requirements
• Analyzes new requirements and uses cases to develop test approach and deliverables (test approach & architecture, estimations, scenarios, test conditions, test cases, test data, and expected results)
• Develops, maintains, and executes automated integration, technical, performance and functional/UI testing scripts using several automation frameworks
• Develops, updates, and maintain testing standards and procedures
• Conducts ad-hoc and exploratory testing
• Develops test coverage approach and maintains test plan in test management tool
• Develops custom tools, utilities, or approaches, as required to test the application and features for functional and non-functional requirements
• Evaluates system behavior prior to and during load tests
• Configures environments for optimal throughout for performance testing process
• Reports test-planning and test-execution progress, defect tracking, sprint and release level quality and risk status
• Leads the release management and quality process to validate that solutions meet business requirements
• Conducts root cause analysis, triages and validates fixes
• Is responsible for mentoring and guiding career path of reportees
• Perform other related activities and duties as required

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WHAT YOU\xe2\x80\x99VE DONE:
QUALIFICATIONS/REQUIREMENTS

Education and Work Experience:

• Bachelor\xe2\x80\x99s degree required, or higher, or foreign equivalent
• Minimum of 10 years of professional experience, preferably in a technology, insurance, or otherwise related environment
• Experience running both manual and automated test scripts
• Experience in test planning and execution, and User Acceptance Testing definition and execution

Specialized Knowledge, Skills, and/or Abilities:

• Excellent communication skills, verbal and written
• Knowledge of software development and QA methodologies
• Experience with project/case management and/or defect tracking software
• Experience/knowledge of P&C Insurance software applications a plus
• Experience/knowledge of software development life cycle for P&C insurance software a plus

Other Requirements:

• Travel: 25-50%
• Work Authorization: Legally authorized to work in the country of the job location.

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WHAT WE STAND FOR:

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants \xe2\x80\x93 to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.

We strive to be an example to the world of inclusion, diversity, and equity in all things \xe2\x80\x93 where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: .

Please let us know if you encounter accessibility barriers with our web content by sending an email to .

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.

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Duck Creek Technologies