Public Affairs Support Services Public Affairs & Government Business
Year Delhi, Delhi, India
Job Description
Job Role
- Handling of day to day transaction at NHAI Help Desk, ensure highest standards of service delivery from across Branches
- Close monitoring of NHAI/Govt Accounts, limits assigned and timely updates on stipulated processes, Payment return management, internal MIS requirement.
- Analysis and identification of transaction processing risk factors.
- Having basis banking knowledge and having good command on Finacle,Siebel etc.
- Comfortable in coordination with different departments for routine work.
- Daily reporting of various MIS\xe2\x80\x99s to top management.
- To have in-depth knowledge on basic banking and process understand to seamlessly manage customer queries.
- To provide solutions to the Branches / internal clients to seamlessly facilitate their day-to-day transactions.
- To have expertise in New Government Account A/c opening. Complete documentation for New accounts opened & Modification request.
- To be effective in Service delivery, business analytics and operations.
- Timely processing of the approvals as per TAT to ensure better customer experience .
- Good understanding of MS Excel & Power Point to work on data set & provide business intelligence.
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Job Detail
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Job IdJD3059383
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDelhi, Delhi, India
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EducationNot mentioned
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ExperienceYear