Job Description

Role Summary
We are seeking a highly skilled Project/Program Management Advisor to lead analytics-driven transformation initiatives across our organization. This role requires data analysis as a core capability, combined with strong experience in business process improvement, Lean Six Sigma methodologies, process mining, client engagement, and project/program management. The Advisor will serve as both a strategist and hands-on leader, ensuring delivery excellence, measurable business outcomes, and a culture of continual improvement.
Key Responsibilities
Data Analysis & Insights (Must-Have)

• Analyze complex datasets to uncover insights, risks, and opportunities that inform program strategy.
• Develop KPIs, dashboards, and scorecards to monitor program health, efficiency, and outcomes.
• Apply statistical analysis and predictive modeling to forecast performance and resource needs.

Business Process Improvement

• Lead initiatives to streamline and optimize processes using Lean Six Sigma Black Belt frameworks.
• Apply process mining tools (Celonis, UiPath Process Mining, Signavio) to identify inefficiencies and recommend improvements.
• Drive a culture of continuous improvement across program delivery.

Project & Program Management

• Oversee large, complex programs, ensuring delivery within scope, time, and budget.
• Establish governance frameworks, risk management practices, and communication cadences.
• Mentor project managers and ensure best practices in planning, execution, and reporting.

Client & Stakeholder Management

• Act as a trusted advisor to senior stakeholders and clients, aligning initiatives with strategic priorities.
• Translate business needs into actionable project/program roadmaps.
• Present insights, recommendations, and outcomes to leadership in an executive-ready format.

Strategic & Advisory Contributions

• Shape project and program strategies by embedding data-driven decision-making.
• Influence technology and business stakeholders on the adoption of innovative analytics and process improvement practices.
• Partner with Finance and Operations teams to validate ROI and track program benefits realization.

Education & Experience
Education

• Bachelor's degree in Business, Engineering, Statistics, or related field (required).
• Master's degree (MBA, MS in Analytics/Operations, or equivalent) preferred.
• Certifications:

• Lean Six Sigma Black Belt (mandatory)
• PMP/PRINCE2, Agile/Scrum Master (preferred)
• Process Mining certification (desirable)

Experience

• 8 + years of professional experience, with a strong focus on program/project management and business transformation.
• Proven ability to deliver data-driven insights using SQL, Excel, Python/R, or BI tools (Power BI, Tableau).
• Experience leading cross-functional programs with measurable cost, quality, or efficiency improvements.
• Hands-on experience with process mining tools to diagnose and improve performance.
• Demonstrated success in client-facing advisory roles with senior leadership engagement.
• Background in BPS/outsourcing, shared services, or consulting desirable.

Skills & Competencies

• Strong analytical, statistical, and problem-solving skills.
• Expertise in business process improvement and transformation methodologies.
• Proficiency in project/program management best practices and governance.
• Excellent stakeholder management and executive communication skills.
• Ability to influence, negotiate, and drive adoption across diverse teams.
• Strategic thinker with hands-on execution capabilities.

Skills Required