Job Description

: : Understanding project scope, specifications, timeline, etc., Estimation of resources, baseline planning. Conducting site visits and gathering all project site relevant local data including logistic challenges. Managing overall operations for executing the projects Taking lead on technical aspects of the project and providing all technical inputs to the onsite engineer Project detailing and coordination with the top management to establish the scope, timeline, and budget. Contract formation in co-ordination with the company\'s contract cell. Identification of potential vendors having similar experiences. Project monitoring and controls, Construction management. MIS Reporting to the top management. Lead, Managing and handle a team of Engineers and drive the project work from them. Ensure customer satisfaction, employee productivity, and quality of work. Address customer service concerns and monitor customer satisfaction. Motivate employees to achieve organizational goals and perform employee management responsibilities such as hiring, training, conducting performance reviews and resolving issues. Required Skill Set : Mature personality with a firm commitment towards outstanding quality and service standards Knowledge of customer care management, CRM Knowledge of Hindi / local regional language is essential. Self-motivated professional with systematic work style & experience in performance management and team management. Good at Technical and MIS reporting Computer savvy with required proficiency in IT, MS Office applications to create reports, documentation as defined by the management. Excellent English oral & written communication skills with the ability to connect with customers & co-workers at all management levels

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