Company Description
QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.
We are a virtual first company and your primary work experience will be virtual / working from your home. Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy and alignment.
As a Progress Database Administrator (DBA) you will design, maintain and document complex QAD database environments and system performance analysis using QAD technical tools and reporting technologies. This includes maintaining Service Level Agreements (SLAs) for systems up time and ongoing monitoring and maintenance of all Cloud Ops environments in a 24/7 on-call team. You will optimize performance through ongoing and ad hoc database and system analysis. You will directly and indirectly interact with customers responding to tickets entered into the Cloud Ops customer support ticketing and monitoring systems.
What you'll do:
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