Job Description

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.



Visa's Corporate IT organization is made up of several teams that all work towards the same goal, to build, operate, and maintain the IT systems and infrastructure necessary to enable a highly connected and collaborative workforce that helps power Visa's business. With our mission in mind, we work to ensure the world is connected through the most advanced and innovative digital payment network that enables individuals, businesses, and economies to thrive.

We prioritize delightful user experiences. We do not take orders, rather, we build deep partnerships with our business partners and champion proactive new ways technology can advance our business into the future.

The CIT Project Management Office (PMO) is seeking a Project Manager to deliver technology solutions using traditional and iterative software development methodologies in a matrixed environment. Key responsibilities include:

• Work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce Project Charters and other documentation needed for funding approvals
• Set clear expectations with business partners to provide transparency into project initiation activities, and manage day-to-day interaction during project execution and delivery
• Perform project planning and scheduling, manage tasks and coordinate project resources to meet objectives and timelines
• Proactively identify, manage and mitigate project risks and find ways to accomplish project goals in the context of dynamic business/technical environments
• Provide high quality customer service and communicate project status (timelines, progress, and challenges) to technology and business stakeholders regularly
• Achieve project goals by engaging effectively with stakeholders, including enterprise architects and strategists, technical subject matter experts, business partners, Visa senior management, technology vendors, and financial institutions and strategic partners, as needed.
• Manage project budgets effectively by ensuring forecasts and actual charges are in line with approved bids and project costs are effectively controlled
• Ensure that all projects are in compliance with Visa's Project Management Methodology and Key Controls
• Keep project status updated in project management and workflow tools and maintain meticulous records (e.g., project financials, schedule, issues, risks, change control decisions)
• Provide support to PMO management for integrated planning activities, project portfolio reporting and coordination
• Accountable for the end-to-end planning and execution of one or more projects and/or agile teams. Lead and negotiate, scope, schedule, budget, risks, deployments and communications for projects and initiatives
• Coach multiple teams through the software development life cycle using Agile, Scrum, and Lean practices and work cross-functionally throughout the company to ensure projects are developed and deployed with quality and timely delivery into our production systems
• Ask thoughtful questions to help our Customers, Product Owners, and Product Managers to maximize ROI and meet objectives
• Work with Product Owners to promote and contribute to the improvement of the product backlog.
• Facilitate sprint planning, backlog grooming, daily stand-up meetings, reviews/demos, retrospectives, and other scrum ceremonies
• Shield the team from outside distractions and interferences. Track and remove impediments for the team
• Facilitate discussion and conflict resolution
• Coach team in estimation techniques
• Develop metrics and reports to help the team understand its health and progress and to set goals
• Coach/Mentor team members to internalize Scrum and the Agile Principles
• Influence change at all levels to increase team and organization performance at a sustainable pace

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Qualifications

Basic Qualifications

• Minimum of bachelor's degree in Computer Science or related discipline or equivalent

Preferred Qualifications

• 12-15 years of work experience with a bachelor's degree or
• 8-10 years of experience with an advanced degree (e.g. Masters, MBA, JD, MD)
• Experience using Agile methodology
• Minimum 4+ years of experience as a scrum master leading teams in agile software development
• CSM certifications are a plus
• Strong process orientation, solid understanding of project management techniques, methodologies and best practices
• High degree of business acumen and technical competency, ability to balance and bridge technology and business needs, project and program management
• Demonstrated organizational, planning and analytical skills, including project scheduling, estimating, risk identification, and change management
• Excellent verbal, written, and presentation skills, and demonstrated ability to effectively communicate technical and business issues and solutions across multiple organizational levels
• Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles
• Independent judgment and mature decision-making skills to deal with technology projects that often have enterprise-wide scope and may have significant cost and time-to-market impacts
• Ability to work independently, yet seamlessly integrate activities and collaborate effectively within a program team and across other organizations
• Ability to influence without direct authority to achieve necessary goals
• Solid analytical and problem-solving skills, ability to think strategically
• Proficiency in the use of Microsoft Office tools (Microsoft Word, Excel, PowerPoint, Visio, Project, SharePoint)
• Experience in working with agile lifecycle and/or tracking and process management tools, e.g. Rally, JIRA
• Financial services and card payments experience is a plus

Additional Information

Visa has adopted a COVID-19 vaccination policy. As a condition of employment, all employees based in the country where this job is located are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.