DESCRIPTION
Amazon strives to be the world\'s most customer centric company. To continue to delight and exceed our customer\'s expectations, at Amazon, we take the quality of the data that drives CX very seriously. That\'s where you can help.
Our vision is to \xe2\x80\x9cenable our Customers shop the right compatible products, every single time\xe2\x80\x9d. We delight customers when we understand their compatibility needs and return an experience that turns their moment of hesitation to an informed, high confidence buying decision. As a PM for compatibility, you will work with cross functional internal and external teams to solve the customer problem globally.
You will get opportunity to improve compatibility display across Amazon catalog worldwide by driving compatibility data generation and its solution optimization, build compatibility customer insights and needs, and expanding compatibility program globally. Your success will improve customer experience, while simultaneously getting exposure to innovative/scalable solutions and front-edge LLM applications. You will coordinate with multiple stakeholders (product, program, tech, category, operation etc.) to improve customer experience and efficiency, leveraging tech products and operation workforce. You will partner with stakeholders across different organizations to identify compatibility experience gaps, surface findings, and influence the changes needed to fix them long-term.
Key job responsibilities
Key job responsibilities
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