Job ID: 187318
Required Travel : Minimal
Managerial - No
Location: :India- Gurgaon (Amdocs Site)

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers\xe2\x80\x99 innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers\xe2\x80\x99 migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

In one sentence

The Professional Services Specialist is a highly trained product expert responsible for end-to-end product deployment.

What will your job look like?

• Reviews with customers the business and technical requirements and provides solutions that best address the customer\'s needs.
• Writes, reviews and tests detailed design documents. Performs configuration and customization of code. Defines test specifications and supports the fixing of defect using complex debugging and error analysis.
• Provides technical support during all phases of a project and advices the customer\'s technical personnel at all levels of: coding-related best practices, design-related best practices, use of product features, HW and deployment architecture, application and 3rd-party configuration and tuning, on-going production monitoring, etc.
• Participates in POCs or pre-sales demos. This role involves one or more of the following: providing estimates, leading the project, developing the customizations and writing the demo scripts / storyboards.
• Installs and configures products in internal labs (ST), customer labs (UAT/Performance), and customer production environments. Installations may include O/S, DB\'s, applications and test tools (for example, Seagull).
• Integrates Amdocs products with third party applications within commercial customer networks. Implements and validates product configuration changes in live customer networks in which there is a limited service outage.
• Performs connectivity validation of related system components. Reviews results with the customer and the customer\'s vendors, and provides relevant technical input to project status reporting.
• Leads and screens all defects/incidents during the project, directing them to the relevant owner and following up on their handling. Identifies product gaps and recommends enhancements to the Product Core team

All you need is...

• Expert on RLC/TC online charging platform.
• 8+ years\xe2\x80\x99 experience in Kenan Telecom Billing System (Billing systems integration, development, and implementation for medium to big telecom/ISP operator).
• Expert knowledge of OSS/ BSS domain knowledge.
• Should have very strong knowledge across Kenan modules like rating & charging, billing & invoicing, financials (payments/journals/collections), order/provisioning and inventory management, and integration with CRM/external/3P systems.
• Expertise in Designing, Implementing, and configuration of Kenan BP Entities.
• Data migration experience and Working knowledge on Migration ETL tool (with at least 3 years\xe2\x80\x99 experience in designing/developing using these tools).
• Should have very strong knowledge on RDMS (Oracle or PostGres or Sybase)
• Extensive experience in development, including work in Agile development environments.

Why you will love this job:

hy you will love this job?

• You are great at end-to-end product deployment and working with customers and we have great products and large global customers. What are you waiting for? This job is for you!
• You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development
• You will have the opportunity to work in multinational environment for the global market leader in its field

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce