Job Description

Responsibilities:

• Administrative Support & Visitor Management:

• Manage and maintaining the calendar, scheduling appointments, meetings, and travel arrangements.
• Handle incoming calls, emails, ensuring timely responses and appropriate follow-up actions.
• Create meeting agendas for visitors or delegate meetings, ensuring comprehensive coverage of topics and timely distribution.
• Prepare and proofread documents, reports, presentations, and other materials as requested ensuring accuracy and relevance.
• Coordinate and facilitate communication between the internal & external stakeholders.
• Develop and implement visitor management protocols, including registration, badge issuance and escort procedure.
• Coordinate visitor arrivals, ensuring a welcoming and efficient experience while maintaining security measures.
• Coordinating transportation or cab arrangements as needed.
• Train and supervise staff involved in visitor management processes.

• Event Management: Organize and manage arrangements for visitors, including but not limited to:

• Menu Planning and co-ordination with stakeholders as per the gastronomical preference.
• Meeting Rooms/Boardroom bookings and set up.
• Packed meal boxes, ODC, Hi Tea set up management from hotels or catering services.
• Collaborating with external stakeholders such as Hotels, Resorts, Restaurants, Event partners for outdoor caterings or engagement.
• Team engagement

• Customer Experience: Understanding and analyzing the needs of clients (internal employees) ensuring their needs are met or exceeded and implementing strategies to enhance their workplace satisfaction.

• Facilitating communication channels to engage employees, ensuring their concerns are addressed promptly, and promoting a positive workplace culture.
• Conduct FGDs, roll out surveys if needed. collecting and analyzing feedback from employees to identify areas for improvement in workplace services, amenities, and overall experience.
• Collaborating with various departments (such as facilities, HR, IT) to align services and offerings with employee needs and expectations.

• Program Implementation: Designing and implementing programs/initiatives focused on improving workplace experience, which may include wellness programs, community-building activities, or improved office spaces.

• Establishing metrics to measure the effectiveness of implemented programs, tracking satisfaction levels, and continuously refining strategies based on data insights.
• Collaboration with Engagement partner and staying updated with industry trends and best practices to continuously improve the workplace experience for employees.

• Documentation and Record Keeping:

• Maintain accurate records, files, and database related to Visitors, meeting agenda, business presentation & reports, event arrangements & F&B menu.
• Organize and manage documentation, ensuring accessibility and proper archiving.

Qualifications:

• Bachelor\xe2\x80\x99s degree in business administration, Hospitality, Real Estate, Airlines or related field preferred.
• Proven experience (7 years) as Executive Assistant, Admin Support, or similar role, preferably in real estate or property management.
• Proficiency in advanced MS Office suite is a must.
• Strong organizational and time-management skills with the ability to prioritize tasks effectively.
• Excellent verbal and written communication skills.
• Knowledge of real estate operations, facilities management, or property administration is a plus.
• Experience in visitor management, event planning, or hospitality services is desirable.
• Discretion and confidentiality in handling sensitive information

Location:

On-site \xe2\x80\x93Bengaluru, KA

If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500\xc2\xae company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

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Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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