Job Description

As a member of the Consulting organization, you are responsible for ensuring that a quality, integrated software solution is delivered in a timely manner, at budget, and to our client's satisfaction. This involves working closely with the client to understand and manage their expectations, as well as working closely with Oracle and third-party vendors to ensure delivery.

Provide engagement delivery services both as an individual and as a team member. Has subject matter knowledge of relevant implementation responsibility. Has database, core applications and web technology knowledge. Has specific experience in implementing Oracle solutions and in systems integrations.

Job duties are varied and complex that need independent judgment. May have project lead role. A BS or BA in related fields. 5-7 year overall experience in functional or technical role. Two years experience in multi-dimensional issue resolution. Ability to communicate effectively. Ability to build rapport with team members and clients. Willing to travel regionally with some national travel.
As a member of the Oracle NetSuite Global Business Unit (GBU) Enablement Organization, this position is responsible for leading and developing learning initiatives for our Customer Success Consulting team; ensuring consistent delivery and experiences across locations and in collaboration with the larger Enablement Organization. You will consult with business stakeholders and conduct needs assessments to identify strategically aligned learning and development initiatives, lead the design and development of training courseware in a variety of delivery modes (e.g. instructor-led training, self-paced training, virtual, blended), work with SMEs and business partners to collaborate in content creation, as well as providing input on measures regarding business impact and effectiveness of deployed learning solutions. Additionally, you will execute our continuing education strategies including the consulting and business skills program.
Responsibilities:

• Team with multiple stakeholders to define measurable learning objectives and goals, present solutions/plans, then develop content to execute on the architecture
• Collaborate with fast-paced, high volume enablement and curriculum development teams to develop innovative content
• Ensure content and learning path alignment across various Enablement Programs
• Partner with the organization to identify and advocate for their specific enablement needs
• Conduct needs assessments and feedback efforts with key stakeholders
• Deliver instructor-led and virtual training to program participants
• Communicate effectively with a diverse subject matter expert (SME) group, extracting pertinent information then transforming that content into digestible pieces
• Drive program and participant success; investing in the success of the team and going above and beyond
• Motivate individuals to succeed through impassioned leadership, coaching, and creativity
• Work effectively and cross-functionally across the organization; earning trust and building relationships throughout

• Consultative approach to identifying, assessing, and prioritizing requirements
• Excellent stakeholder management skills with the ability to work in a global, team environment
• Experience training users on ERP, financial, or accounting systems is desired. Knowledge of NetSuite a plus
• Strong presentation, training and group facilitation skills; familiar and competent with audience-engagement methods and techniques appropriate for all types of audiences

• Solid project management skills – the ability to multi-task, excellent time management, organization, and prioritization skills with the ability to manage and meet tight deadlines
• Proactive approach and desire to launch and successfully execute new initiatives
• Demonstrated knowledge of instructional design and adult learning principles desired
• Passionate about university recruiting and entry level talent
• Ability to create and track metrics
• Outstanding communication skills; presentation, written, verbal, listening, and influencing
• Effective presentation and group facilitation skills; familiar and competent with audience-engagement methods and techniques appropriate for all types of audiences
• Bachelor’s degree or recognized equivalency or achievement of recognized professional level
• Willing work North America hours